T-Mobile

Category:	Cell Phone Store
Address:	1192 E Imperial Hwy, Placentia, CA 92870, USA
Phone:	+1 714-983-7828
Site:	t-mobile.com
Rating:	3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM

Location

Photos 28

Reviews 9

NoFunRacing dizi

I have been a Verizon customer my whole life. After breaking my phone, Verizon just wanted too much to get me a new one and I just couldnt afford it. I came into this t mobile to see what their deal was. Right away was greeted with a smile and they listened to my thoughts. After breaking down everything for me I decided I was going to switch to t mobile. However, they didnt have an v20s in stock and I was pretty dead set on getting a v20. The manager sent out a text to other managers in the area asking if anyone had a v20 in stock. Well a store in Fullerton did, and he actually went and picked it up for me. I was, and still am extremely impressed with this customer service, I have never had someone go out of their way for something like that. A+ store, zero problems, no unexpected fees when I went to swipe my card, and I now have unlimited data for the same price I was paying 6GB for at Verizon. I have not noticed any worse coverage like I was fearing. Overall, loving it, and I have this store to thank for that.

Aseem Dghem

Worst T mobile store ever Customer service like sh***t They dont even deserve 1 star Theres guy called Aron he is 3 of 10 customer service rate and the number one worst customer service ia the lady with boy haircut she so rude and mean as a bad bad bad attitude i never experience anything like that in my life i have two accounts with t mobile total lines over 15 i am really thinking about transfer to other company

Robert kobal

The employees could care less to get you in there. when you call on the phone they wont even check stock for new items they just tell you they think this or I think that and that if I want to wait I can will they check, then they come back on saying they think they have it still but theyre still not too sure. what is that about. its called lack of work ethic in todays youth evidently....

Melissa Ciminesi

Ive never been treated so rudely.. this store must deal with some complete dirt bags !! I went in there and they treated me beyond rude !! I snapped back and on top of that they charge 123 for something T-Mobile charges 100 for !! And they charge 20 for SIM cards .. which is free from T-Mobile

MS E

They stole my identity and made 3 huge purchases in the store an employee and management were involved this just happened today had to file a police report call corporate and my bank dont go there unless you want them to steal your card information and make false purchases

Wendy Tsujimoto

Leonard was super helpful and patient. Even though there was a rude customer in the store that kept interrupting and wanting to be helped, he was patient and did not make me feel rushed.

Jeremy Yamaguchi

Love this TMobile. Staff is always nice and helpful. Great customer service here.

Josh Lopez

Helpful and friendly. Got me in and out fast. Ill definitely come back here.

Dean Schroeter

Cyrus answered all my questions.