Walgreens

Category:	Drug Store
Address:	423 N Santa Cruz Ave, Los Gatos, CA 95030, USA
Phone:	+1 408-354-8029
Site:	walgreens.com
Rating:	2.3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 71

Reviews 20

Mary Dosunmu

Careless Technician and Abysmal Followup (truly absent). We went to this pharmacy on the 17th after a late night trip to the ER. The tech took my husband insurance card for standard verification but my husband had to come to the car to collect our childs card from me to complete the process. He returns inside, only to be told that the tech that just served him had gone for the day! NO one had his card! They searched and searched. My husband was promised a phonecall the next day- we are still waiting :( We called the insurance when we got home because how does that happen???, tech ends shift and does not leave insurance card with hospital documents! Incredible... We will certainly drive miles elsewhere than return to this pharmacy again in future.

Javier Echevarria

We went there, after getting out of the nearby emergency, late at night to fill prescription from the ER doctor. The stores staff was friendly, however the pharmacist was rude & made it clear she did not want to be there (or maybe didnt want us there). We were really disappointed with the lack of professionalism, customer service and will absolutely go out of way NOT to go back there every again. I am surprised no one from Walgreens hasnt addressed this problem, since it seems clear our experience is not an isolated incident. This pharmacist does not represent Walgreens well at all!

Jason Willebeek-LeMair

This is a super clean Walgreens with a good selection of items (including food and wine). But to be honest, it is a bit hit or miss with the staff. They seem to be either super positive and helpful or a bit surly and seemingly annoyed you are there. Parking can also be a bit of a challenge here. Overall, a good shopping experience if you happen to get one of the positive staff members.

Keith Heacock

The good: it is 24 hrs and a convenient location. The bad: have had some rude employees, the pharmacy line is always long and they are awful at estimating wait times. Overall: have had very few good and plenty bad experiences. The CVS on the other side of the highway is much better.

Seif Mazareeb

Absolutely avoid the pharmacy ! The staff wasted 45 minutes and still gave me the wrong prescription all while Im in serious pain, not to mention they didnt bill my insurance appropriately. Not to generalize, but maybe the night shift staff is less qualified !

Cristian Hernandez

The staff is awfully rude and slow. Most of the stores around here have bad customer service. Stress out because rent is too high? Move out to Oklahoma or Kansas! When are we gonna replace machines for people? Huh? When?

Mark Porter

Convenient location, but phone wait times can exceed an hour, time to fill a doctor"s electronically submitted prescription can be 2-4 hours. Worst of all, the staff doesnt even seem to know theres a problem.

A Private User

This location is now "Nothing Bundt Cakes". The proprietor of that said the photo shop closed two years ago. The nearest camera store is now Wolf Camera on Blossom Hill Road.

Jon Gold

In desperate need of a better process for pharmacy checkout. An Express lane or something if all you want to do is pick up a prescription.

Matt Storms

I only love this site for the Navy Federal Credit Union ATM. Its clean and if Ive never had an issue here.

A Private User

Oh my goodness, have you seen it after remodeling???????? Only 3 other places like that nation wide!!!!

Jay Hamidi

Always long line and long wait at pharmacy. Safeway pharmacy is quicker.

Drew Vogt

The pharmacy is open 24/7 !! The gentleman was quite present for 3am.

Donna Rice

This place is one of my main stops whether I like if or not. Haha