Category: | Beauty Supply Store |
Address: | 4310 Las Positas Rd, Livermore, CA 94551, USA |
Phone: | +1 925-294-9378 |
Site: | stores.sallybeauty.com |
Rating: | 2.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–9PM 10AM–6PM |
AS
Ashley Child
This location usually has want I come in for... and I dye my hair different colors like every month and dye friends hair too, so I go through a lot of products. So I really love that this location always seems to have what I need. But the sales associates (and this is for at least the 8 different locations Ive been to) dont seem to ever have accurate product knowledge. They kinda just guess or assume... Which is horrible to do when giving a customer advice on what to put in their hair. But they dont actually know a lot of the products or how they work... and that something may work on one person but not another in the same way. Im no professional but even I know more than than they do. Ive corrected them a few times about wrong info they give to customers. I mean this is hair people... wrong info could destroy some bodies hair. Also the other thing that just bugs me to no end (and maybe its just me) but when Im ready to check out... Im ready to check out. Not stand at the front and say Im ready two-three times and wait like 10 mins for you to come up. For all you know I could just walk right out of the store with hundreds of dollars worth of products. Thats just being a bad employee. But at least at this one they arent talking on their cell phones all the damn time.
RA
Racharina Bettis
Horrible experience in this local store. The Sales associates has horrible interpersonal skills as well. Boring face and unfriendly. Her treatment left me with a bad flavor. However, I still bought a hair piece and when I got home, (on top of that) I realized the product was a defective/damaged. I went back the very next day and they didnt want to exchange it. I guess they knew it was defective and obviously were trying to get rid of it. I didnt even want my money back, perhaps exchange it for the same product and see if it wasnt damaged. But they didnt even let me do that. You wont see me there again, thats for sure.
AL
allie
I would give it a big fat zero but in order to write this review I have to give it 1 star! The old hag with short hair and her crew are rude unkind and extremely uninviting. We spend so much money in that place. This place is a joke the people in it are what make it an awful experience! I ask for help I get know help just dirty ass looks! The only person that was nice and helpful was the tall native Indian looking gal she was extremely helpful!