Category: | Pharmacy |
Address: | 16555 Von Karman Ave a, Irvine, CA 92606, USA |
Phone: | +1 949-623-7470 |
Site: | walmart.com |
Rating: | 5 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM 10AM–4PM |
SM
SML Movies
I have personally been to this pharmacy a few times so all my information is stored there. On Easter Sunday while I was the park with my family I kept receiving text messages that my prescription was ready... I ignored them at first but after receiving the 2nd message on monday I decided to call the pharmacy and inquire about it. I come to find out that someone with my same name (different birthday ) had filled their prescriptions there. The things that bother me was that during the drop and pick up of the one of the prescriptions the birthday difference was not noticed. The excuse I was given was "language barrier". Now this person walked out of the pharmacy with my address (now its different ) but again the manager "Lucy" said it would not make a difference since i didnt live there anymore. Now I dont know about other people but I am very particular about my personal info floating around in the hands of strangers. I spoke to "Lucy" a few times and I was supposed to recieve a letter from corporate which was sent to wrong address (see above) even though I provided Lucy with my current mailing address. Now if Im making a big deal out of this was because my insurance was also charged (returned after we figured the mistake) its now June 23 about 2 months after it happened and have yet to hear from corporate. I waited to write this review to give them time to hear from corporate. .. 2 months is more than enough. If you care about your personal/medical info do not go there because if you have a common name ( mine is definitely not) they may mess up charge your insurance and have your personal info floating around with some stranger.
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Nita Loredana
I felt very sick on Saturday went to a Urgent Care and give the Walmart pharmacy on Von Karman since was close to my house and work. I arrived at the Pharmacy 5 minutes before 5pm and the girl from the counter told me they are closing. I was trying to explain her that I just came from the Dr and I really need my medication and its not 5pm yet but she said shes sorry and avd me to go to another Pharmacy like CVS that its open 24hrs. They closed 5 minutes before 5 pm and have no compassion to help me. I am very disappointed, I will never use this Pharmacy anymore.
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Mike Olsen
Worst possible pharmacist Lucy. I live in San Diego and was working in Irvine for the week. I forgot my blood pressure meds at home. I requested 3 pills to get thru the week. She refused to provide the pills. Great health care provider.
JI
Jill Mack
Great jobs guys! Quick, thorough, and went the extra mile when there was an issue with my insurance. Appreciate the time you spent for me.