Category: | Shoe Store |
Address: | 8155 Camino Arroyo #13, Gilroy, CA 95020, USA |
Phone: | +1 408-842-1115 |
Site: | shoepalace.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM |
JA
Jaydee Joye
DONT SHOP HERE YOU MIGHT GET RIPPED OFF. If I could rate it "NO STARS" I would. First, when I asked for assistance the girl was coming over to help us and when another customer interrupted her as she was following me, she completely dropped us and started helping them. When I interrupted her helping them, she said "oh, you had a question?" I told her "No, I needed assistance". When she finally got my husband the other shoe to the one on display (which had a sensor price tag of $59 sale price), we decided to get that pair. We went to check out, she removed the sensor and price tag, the guy at the register rung us up and I realized the price was $18 more than expected. I asked him what the price was and he said it was $69. When I told him it was priced tagged at $59, he tried to use the excuse that another customer must have put it there. We told him it was one of their sensors with the price tag so they should sell it as advertised because thats fraud. They are misleading their customers. He told me "oh theres alot of shoes that are muspriced so they were cleaning them up" obviously they missed some shoes. When I asked him to verify with the girl how much they were priced at, he said "he could ask get but it wouldnt make a difference. The register was locked so there was nothing he could do", yet he had no problem deleting the transaction and continue to help others. They are very mischevious, blame their mistakes on their customers, customer service was terrible. He shouldve apologized for their error and given me the price it was marked. I took my son there a week later just so he could show me what he likes, but I wouldnt buy his shoes there. I would rather buy them from a business with some integrity and great customer service, even if its going to cost me a few bucks more. Terrible, Terrible, Terrible.......
VE
Venkatesh Marepalli
My colleague told me that they have good discounts and models but I didnt find one for myself.
DA
David
They ight