American River Ace Hardware

Related:	ace hardware granite bay
Category:	Hardware Store
Address:	9500 Greenback Ln #10, Folsom, CA 95630, USA
Phone:	+1 916-988-5188
Site:	acehardware.com
Rating:	4.4
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 8AM–7PM

Location

Photos 72

Reviews 16

Justin Lupina

I am a general contractor and shop at all hardware/lumber stores in the area and abroad. Ace is very expensive, but I understand it is convenience and service you pay extra for. I still would shop here for that reason and being the closest to my house. Yesterday, 3/19 my water main broke and my family was without water for half the day. When I came to Ace to purchase the plumbing parts I needed, I came 20 minutes before closing and the employee(s) would not help me. I needed one piece of galvanized steel pipe cut and threaded which takes approximately three minutes to complete. They said they were too busy to help me and the store was about to close. 20 minutes! I am so disappointed with the service that I will now drive the extra distance for any and all of my future business. Bottom line, you do not turn away customers. Especially for the reason they gave me. I hope management does something about this because if this kind of service continues, they will keep losing customers/contractors to Home Depot and Lowes and they will go out of business.

rayvan23

Like all Aces, not the place for prices as low as the big boys, but has huge variety of stuff not at the big boys, and, for me, most important is the fantastic selection of nuts/bolts/screws/and a BIG etc. There are 3 or four rows, stacked on each side with more hardware and fittings then you even know what they are for. Need a "key" for an outboard propeller shaft? Need chrome nuts for a Harley? Some weird spring? There simply is no other place around, especially since Orchards demise locally, that has even 1/4 what this Ace has in bits and pieces. Actually, Emigh Ace in Sacramento has even more odds and ends bits and pieces of hardware. Can you imagine how much shelf space this stuff takes up and how much money it brings in? Yeah, lots of shelf, and Ill take 25 cents of these fender washers I had an employee spend 5 minutes helping me find the right one....

Karen Jones

I had been all over town looking for a cartridge for my old tub shower valve, the young man helped me ,we carefully looked it over,he was sure it would work ,he was kind and helpful in my stressful situation,water turned off half the day at home, but i left there feeling hopeful,and he was right..it surely fit, i thank him and appreciate it,and enjoyed my time in the store,its lovely with nice people.

Scott Callori

I come to Ace when I need a part or tool and dont want to spend 20 minutes walking and searching all over the store. Employees are knowledgable, easy to find, and willing to help. Of course you pay slightly more for this but I am happy to pay more to receive better service.

M Dow

Great selection when youre in a bind and you need a washer or a nut they have it. Staff is super helpful and if you catch the sales the prices can be pretty good. They also have a Rewards program you can sign up for and they will mail you coupons.

Richard Thornton

The best hardware store in the area by far. They have every nut and bolt you could ever need and more importantly staff that actually knows what theyre talking about!

Ben Newman

Store has a pretty good selection of specialty tools and parts. Staff are always friendly but sometimes just a bit overbearing. Will definitely be back.

Joncheng Kuo

The store has very friendly and knowledgeable staff. Very helpful for a novice person like me.

A Private User

I dont know what that other review is all about, this location still exists as of May of 2009.

chris van norman

Always helpful. Great for the quick trip and your back to your project in no time.

ROSIE MILLER

They steamed to have stuff you cant find any where else... Great customer service

c1 d1

Always helpful but no longer a place for the specialty items

S Newland

Super helpful staff and some great high-end quality items.