The Home Depot

Category:	Home Improvement Store
Address:	8000 Folsom Blvd, Sacramento, CA 95826, USA
Phone:	+1 916-381-3181
Site:	homedepot.com
Rating:	3.6
Working:	6AM–9PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–9PM

Location

Photos 100

Reviews 13

Robert King

I ordered four doors, and 50% were wrong. I order a custom Cherry Fiberglass exterior with a Vent Window, Cherry Frame and Oil Rubbed Hardware. It came with a pure white trim around the Window. Tried to fix but they said they cant, gave me a can of paint. Also ordered a Knotty Pine, 6" frame. It took six weeks to get. Came in with a 4" frame. Cant fix so they reordered it, Still waiting on another six weeks and I have a HD expediter working on it. I initialed a crap load of boxes on the order form. Maybe they should read them like I had too. They keep blaming the Vendor but this seems to happen a lot. They cant control there vendor and dont care about an individual customer. I use them for business and spend $20,000.00 a year..... im about to get a LOWES card. Supposed to come in today but so far ive been waiting 20 min on hold to see if it is in.

Million Telles

Actually I love this home depot , they are local to me, and actually any time I have needed help someone has been on it pretty quickly. They also have a spot wear you can rent tools which a lot of home depots dont have. My son actually owns a plumbing business which they also only use this home depot. So out of all the Home Depots this one is my favorite. We actually went there today and usually I dont need help finding anything but I could not for anything find any 10 mil tape. So somebody came up to me and found wear it usually goes but got move. He asked every one until he found it. He had to go in the back and open up a shipment and get this one roll of black tape for me. I thought that was cool, honestly if I worked there I would of been sorry we are out LOL this kid bent over backwards and that was great. ! !

ingrid branson

I went to Home Depot after work tonight to view the new front doors I ordered online as theyre not available in stores. Young lady at Customer service desk was surprised I wasnt there to pick up and take home. They have been payed for. Explained my contractor needed to pick up for me. Clerk took me back to view in will call area. Doors were located on highest level of storage. Customer service said hadnt seen evening shift yet, didnt no where to find trained forklift operator. She didnt attempt to page for someone to assist, call manager, etc. She said I could come back later this pm, see if someone available. So I said I needed to call first and see if forklift operator available. She agreed. My contractor wouldnt have been able to pick up doors either. Not good service. Couldnt rate minus star.

Cindy Wright

Id rather go to a turd museum than deal with this store. Zero customer service. I agreed to have some one come out and measure for sliders in 2 rooms. 3 weeks later, someone came out and measures. I told him what I wanted by showing him the existing sliders in the master bedroom. 1 month later, someone called to come out and measure.....again. I called Home Depot tonight. They have no record of the order. Its insane. Also, plan on spending an hour on hold, if you call after 6. This happens EVERY TIME I call this store in the evening. Go to Lowes.

Mark Catching

Well Im glad you asked. I typically dont go to HD because I got tired of being ignored by the staff. I was in HD today with a friend who was looking for plumbing hardware and wanted my advice. Other than the staff that wishes it were somewhere else and doesnt know Construction materials, l dont go to HD unless I have to. They stop carrying items that dont move so I quite often cant get what I want and end up going to the plumbing supply house, the electrical supply house, or the hardware store anyway.

Ted Sanders

Every time I have walked into Home Depot weve been in there 10 minutes waiting for somebody to help us and then when they send somebody over to help us they dont know what theyre doing I think every single employee in there I dont know every single thing about the different departments in there yeah you might have said in the school but Ill be well worth it you would have more happier customers I only go in there because I take my dad over there cuz thats where he wants to go.

stephen kadle

Associate picked up the phone and told me they would be right with me. Forcing to come down to store and talked less then helpful customer associates takeinf phone calls, after I take to one them, less than apathetic. came down here to buy some welding equipment suppliws and other things, With major part I needed they did not have went to Lowes where they had it and provided much better customer service. Once life time home Depot shopper, never shop here again

Fred Chernioglo

I usually look at situation at different angles and try to justify my answer, but today I have no other answer then grade this Home Depot at level one. No shopping carts, no customer service people available inside the store, no loader available. Plus they dont clean up their piles , all the cool lumber and broken pieces sit on top of the good stuff and you cant get to it until you spend 30 minutes wasting your time pushing the stuff around.

Yessica Gaona

Bad bad bad. They transferred me from one department to another a few times before answering my quiestion. All that to tell me they cant give me that info because Im not a professional. I only needed somebody to relay on that could give me an idea of what was I gonna spend. How ever JOHN at home depot did not want to help me. Im a women I dont do electric work and I was not going to do it myself. He did not care.

Dominic Butler

Had to wait quite some time for service and the guy who tried to help us had to go get someone from that department. We waited at least 5 minutes and nobody came. Finally we were able to track down an employee who could actually help us after walking over to the key machine. He was nice and helpful but I hate having to try way harder than I should have to get some assistance.

Rey Jaraba

This Home Depot has supplied nearly all of my home improvements at my house. I havent had any problems with the store, maybe some of the products but thats not their fault. They do and have taken back products under warranty. Just have the receipt handy and sometimes not even that. The layout it pretty standard as Home Depots go and the staff have all been friendly.

Doug Thompson

Beautiful new store with the same Old Spaghetti Factory charm. Generous portions, spaghetti just the right moisture, meatballs, sauces just like the good ole days at Spaghetti Factory Trolley Square - Salt Lake City, Spamoni actually had all the flavors, service by Herman was great! GM Chris was actively engaged with both staff and guests. A great experience!!!

ISRAEL R

I always shop at this home Depot. . . So I am familiar with service and the care that the Store Manager, and the personnel put into this store and it shows . . .good selection, great help when needed. . .just ask for help and someone is usually available and willing to make your visit the best shopping experience.