Category: | Craft Store |
Address: | 1310 Gateway Blvd, Fairfield, CA 94533, USA |
Phone: | +1 707-421-2822 |
Site: | locations.michaels.com |
Rating: | 3.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Lui benson Benson
I was just at this store, showed my Military card and the paper coupon, bought a lot of stuff since I was going to make lots of crafts for my children, got home and did not get any discount I called to speak to the manager, and got to be the worst manager of a Michaels Ive ever spoken too, not only was it very inconvenient for me to have to drive all the way back but also would have to return everything then charged again so my card would be charged twice, and they literally have me almost all $1.00s!!! In cash! When they should have returned it to my card!!! I didnt pay cash ! The way they did this not even a oh Im sorry once but so rude! Worst store ever, I will never EVER come back to this store EVER!
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Steve Steward
The store was clean and the service was pretty good my only complaint is against the management running this store. The assistant manager Jayme was incredibly rude and disingenuous and the way she treated her employees are horrible! Who ever gave her that position is an idiot. She really affects the employees in a bad way; the employees are really only good and helpful when she is not around. This store could do and be so much better, but how can the employees do good at their job when management oppresses them. I would rather go to Napa where everyone, including management, is kind and helpful.
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Sarah Chavez
I go here often for yarn and paint supplies. The people that work there are friendly enough but check out is SO SLOW. There could be 3 people on line and you will literally wait 15 minutes. I walked in for yarn on Monday and ended up walking right out. There were 20 people in line and I didnt have an hour to spare. I realize its now the holiday season, but as I said, the service there is always at a snails pace. Even though there are other employees at the store who could be working the checkout.
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Sheila McCabe
Purchased lettering on Saturday that I needed to exchange for a slightly different product. Because I used a check, I need to return in 9 days to exchange the item. I can appreciatebthos process if I want a refund. But this was an exchange. Very frustrating and exceptionally poor customer service.
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Jaasmine Love
Dont get me wrong I love this company, however some of the staff here are so rude. Simply trying to call and ask if an item is carried in store will get you not only an attitude but being hung up on as well. Employees here need to reevaluate themselves and whether or not its the right job for them.
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Jennifer Eaton Roberts
Below the bar. Really messy, employees seem to be largely absent and not doing anything when you do find them. One employee seems to stand out, He is one of (if not the only) working there, older gentleman, that seems to always be running around, helping customers and working on projects.
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Joleen Hagler
Michaels always has coupons every single week and always has whatever you will need for any craft project you are ready to attack. The store is nicely laid out and always clean and the employees are very helpful and always ready to accommodate you.
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Heidi Elmer
Though they have moved things around it still has a pretty good selection of items. Specifically it could ve a little less cluttered and be stocked better. Other then that its a great craft store.
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Charmaine King
The manager was very helpful. They didnt have all the items I needed, but made the effort to try & help me. The cashier was also friendly as well. Overall good experience.
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Jane Hazlett
The people who were working were very helpful. The store was not busy (6:30) but, had to wait 5+ mins to check out. There was only 1 cashier and 5 people in line.
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John Barrett
Found exactly what i was looking for and saved some money via the coupon from their smartphone app! The staff was friendly and courteous.
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Kelsey MacKenzie
Workers are very friendly and make sure they help you with what you really want. They offer classes too. Awesome place to brainstorm.
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Laurie Hasler
Always friendly assistance from the staff at this store. So glad we have a Michaels in Fairfield! Great for crafts with the kids.
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Rachel Spratford
Great staff, great deals, all kinds of cool merchandise. One of my favorite places to shop. Only issue is its always hot inside.
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Michelle Hollie
Kinda exspensive for some things. Not enough staff to help u. Also when i asked a staff a question they didnt know what to say.
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Bruce Banouvong
I needed a paint pen and didnt know how to buy one. The nice staff here not only helped me, they showed me the best values.
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Carolina Sugiharto
Cool events for kids not so good for mom cause I ended up buying too much stuffs lol. Dont forget to use coupon.
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Cheri H.
I love Michaels. I get all my crafts and holiday decor from there. Nothing bad to say.
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Paws Up
I must spend tons of money here. They have great sales on all sorts of things.
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Larry Dillman
A craft store heaven, always spend more time than I plan for, So Much Stuff.
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Sandoval MG
I love Michaels. Always find what I need and they always have good sales.
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Starving Reefer
They have all the arts and crafts you are looking for all in one place.
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Clyde Dechant
Great for special projects and decorations that the diy person likes.
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K Brown
Has almost all the crap your husband doesnt want you to bring home!
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Lori Castillo
Found everything I needed for the finishing touch, beautiful!
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Vanessa Doiron
I recently fell in love with crafting and this is the place
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jhon doe
A great store for all those do-it-yourself craft projects.
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Alex Amadeo
Staff is not very knowledgeable. Lines very long.
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Michelle Pattiz
Usually a wait to check out. Lots of choices
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Angela Young
Nice store the customer service here awful
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cameron paschall
An abundance of high-quality art supplies
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Stickpen the Kingpen
Kids love there arts and craft supplies
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Oscar Jauregui
Friendly people and good selection
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Nirma Cortes
Love that 40 percent off coupon.
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Kristina Nestlerode
Wide selection of crafts
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Carrie Mullen
Great store, nice staff
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Rose. Moseley
They need more cashiers
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Diane Honey
Fun new projects finds
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Eden R
Lines are always long.
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Billy Lundquist
Lots of crafty stuff
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Tina Carlile
Favorite store ever
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octavio garibay
lots of hobby stuff
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Nicole Scott
Its a womans world
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Deborlee Watson
Loves