Don Roberto Jewelers

Reviews 7

JA

Jasmine Lopez

The ring my BF gave me which said to be 10k gold turned out to be less than 4K. I realized something was wrong when my finger started turning green. Went back to exchange because I thought it was probably a mistake. Chose a different 10k gold ring. Before even putting it on we went to a pond shop so they could check if it was 10k, and once again it wasnt even close to 10k. My BF decided to go back to the store. Spoke to the manager. She didnt want to void the contract but then later spoke to her "manager" and ended up voiding the contract. She wanted to give us store credit for the down payment My BF gave but i mean are you kidding me?!! What makes you think I wanna still buy from you. She then later said we were going to get all our money back. We went to another small jewerly store and we told them about our experience. this man told us that Don Robertos always takes their jewelry to them so they could fix it. He also said they theyve tested their jewerly themselves and its bad quality. this company is committing fraud and charging triple the prize. Do not buy from them.

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PH

Phong Nguyen

I came in to check pricing on a 18k 4mm white gold wedding ring. The sale girl was very friendly, curteous, and attentive to my needs. The place is very well organized and clean. She even offered me water and a watch cleaning. I didnt buy anything, but this is the best customer service by far I have received.

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AN

Ana Garcia

I bought something here and never again will i buy something from them worst customer service from lurdes.

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RU

Ruth Carrasco

Great service all the girls are really polite and they will help u find whatever your looking for.

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MO

monique ching

Had my links on my watch taken off. Very affordable and quick

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DO

Douglas Perez

Is the best jeweler!

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AL

alejandra barajas

Amables

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