Category: | Bicycle Store |
Address: | 703 2nd St, Davis, CA 95616, USA |
Phone: | +1 530-758-5460 |
Site: | freewheelerbikes.com |
Rating: | 4.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 12–4PM |
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J.J. L
The reason this is not a two-star rating is because their customer service merits five stars+. They always exhibit a customer-centered attitude. You can tell they value their customers. Unfortunately, the quality of their work deserves about 2.5 stars. After a tune-up, I began to notice things that necessitated repeated trips back for adjustments that really did not resolve the issues, from simple things like brake pads rubbing on the wheel to slightly more complicated, like gear-shifting. I dont know if its normal to have to bring your bike in a third time after a tune-up, but Im done. Additionally, I would suggest that they do not use the word like parts "cleaned" as part of the tune-up, because they looked just as grimy as before. I asked why and they said they wipe it down with a solvent. You could have fooled me. Maybe they wiped it once?
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A Private User
The best family/commuter shop in Davis. I have bought numerous bikes here for myself, my children, and even my grandchildren over the years, and I have always been treated well by the family that owns the store. Keep in mind its is not a huge shop, but I usually find what Im looking for, and the prices are reasonable. Their service department is the only place I trust for my nice bike. Definitively worth your time to give them a chance.
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David Visher
I have raised my family on bikes bought and repaired at Freewheeler. Ive also used most of the other stores in Davis but always come back. They do the job right, for a fair price, with courtesy. Once I had a problem with my handmade tandem and they told me they could not fix it, unlike another shop that tried and made it worse. I consider that the mark of a craftsman.
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David Murphy
Our family has done business with the Freewheeler many times, for children and for our adults. The owners and staff are amazing. They are extremely competent, helpful and honest, helping with facts to help us determine what to purchase or not purchase, both in services and in bikes. I cannot imagine a better place to shop for bicycle needs.
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Jay Aziz
Ive purchased six bikes from The Freewheeler over the years and one thing I can say about their customer service is that it is consistently good. Another thing I can say for certain is that I will continue to bring my business to them for as long as theyre around and I have legs to pedal with.
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Roger Belcourt
I started using Freewheeler when I arrived in Davis 7 years ago and have never felt the need to go elsewhere. They are always interested in doing what is right for me. Their mechanical skills are superior and their customer service is top tier. I recommend them highly without reservation.
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Meng-Hua Chiang
headset wasnt properly installed, the compression ring and bearing were supposed to be installed using compression tool, but those two parts were dumped somewhere in my frame. extremely disappointing and unprofessional
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Jonathan Minnick
The customer service was amazing. They also are very friendly and have a great selection of accessories. Definitely suggest this place for any biking needs.
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Kevin Kalwerisky
Terrific service: friendly, fast and warm. Cannot recommend this family business highly enough and look forward to giving them my business in the future.
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Zachary Laputz
Ive been bringing all our bikes here as well as our kids bikes (now adults) here for 15 years -maybe longer. Wonderful staff, great service!
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Per Olsen
Had a flat tire. Went in to the shop, and it was fixed in less than 15 minutes. Good price, and really nice and good service!
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Jason Aller
Ive been a customer for decades and have always gotten good service and helpful advice from the folks at Freewheeler.
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Kyle Puhger
Bought a TREK 7.2 here a month ago. The staff and owner are very nice and helped me find a bike in my price range.
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Karen Garman
Service is awesome. Great repair and maintenance shop. Friendly, competent, and accommodating.
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Anand Kannan
Great service, good price, and got my bike back pretty quickly.
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Ethan Hall
Friendly helpful staff!