Category: | Drug Store |
Address: | 1471 W Covell Blvd, Davis, CA 95616, USA |
Phone: | +1 530-757-1128 |
Site: | cvs.com |
Rating: | 2.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
BE
Beth Padilla
Actually pharmacy- Ive been coming to this pharmacy for years. Your experience will depend completely on who is behind the counter at the pharmacy. I have been made to feel belitted, humiliated and down right treated like a dog here. One of the female staff members (not an actual pharmacist) pulled up my medication list and began reading off my medications loudly with a long line behind me. Completely unprofessional as is, but then she started complaining about MY medications. Saying things like I couldnt possibly have the medical issues that requires these types of medication. THE MEDICATIONS SHE WAS REFERING TO ARE NOT EVEN CONTROLLED SUBSTANCES. THEY ARE WHAT IS KEEPING MY immune system FROM ATTACKING MY ORGANS AND KILLING ME. The pharmacist there at the time refused to fill my rx and wouldnt even call my Dr at my request to verify. By law they have to do this if you ask. She ended the conversation by saying I couldnt possibly need any of these medications because of my AGE. THIS IS DISCRIMINATION! I ended the conversation by asking when Brian (one of the actual pharmacists here) would be back at work. She said tomorrow and I left. Fast forward to the next morning, I call the pharmacy, Brian answers, I ask if my prescription is ready he reconizes my name immediately and tells me my medication will be ready in a few hours. He is the ONLY reason I continue to use this pharmacy. He will go above and beyond to help you get your medications as quickly as possible, to offer suggestions on other types of the same medication to better fit you. Thank you Brian, you are the definition of what a pharmacist is supposed to be. Thank for always being kind, and for always answering any of the questions I may have about my rxs even when you have to search. I know if I have an issue with anything and no one at the pharmacy is willing to help, I can wait until you are working and you will help. Thank you for helping make living with several chronic diseases at least a small bit easier. You get 5 stars. The rest of the pharmacy deserves a 1 at most. There are two other people here who are very well at thier job and have great customer service. Unfortunately I dont know their names so I can only describe them as young white men. My advice? Avoid the pharmacy if their manager Brian is not there.
RM
rm yr
Horrible experience with this CVS pharmacy. We got the prescription on Monday. We went there Tuesday about 5 pm and those tablets (diabetes related) were not there. Asked us to come back Wednesday after 3 pm. We went wednesday about 6 pm. Waited in the line for more than 20 mins. The Guy said we have the tablets now, but not processed yet. Do you want those today. We said Yes of course we want those today. Then asked us to sit and wait. We waited but never call us. After 15 mins we went to the same guy and he said its ready and go to the line again. We said we wasted whole day and about an hour today and your asking us to go to the line again. Then another uneducated guy erupted (he is the person served us Tuesday) in the pharmacy, started talking to us rude manner and loudly saying that They are not just standing here, blah blah. We were not even talking with that guy, but he knew himself, he is the person responsible for this and erupted, neglecting the person he was serving at that time. People in this Pharmacy has no manners, please avoid this place. This is not the only Pharmacy in the world. I will not even give one star to this.
ST
Stephanie F.
I think this is the only 24 hour pharmacy in town and its a total CRAPSHOOT since the people that are working there change a lot depending on the time of day. Some of the pharmacy staff are really wonderful and some are just... bleh... Go in the morning or late at night because otherwise there are long lines and wait times. Make sure you check and double check your prescriptions if youre transferring or dropping off because I have had instances where they didnt actually do anything or marked it as complete even though I hadnt picked up anything and received no message about my medication. Lots of frustrations and close calls.
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Derek Dimond
I dont understand any of the other postings. This is a wonderful CVS with really polite employees. I dont care that its a big corporation, its still run by people! All the employees are really nice and helpful. Every time I walk into the store the cashier greets me. Plus, all the workers behind the counter at the Pharmacy are really cool and give lots of useful advice. Thanks for being a quality store!
LA
Laurie Treacher
Just had the most rude interaction with a person in a store ever. In more than 60 years. It was with a pharmacist over an error the pharmacy had made refilling the wrong Rx. I am still in a bit of shock over the exchange, it was that rude. I am moving my business to Target and never returning to that East Covell location.
KR
kristina wolf
Roll of the dice as to whether you get the nicest, most helpful person ever, or the rudest, most incompetent person ever. Good luck. This goes for the pharmacy, the store, and photo. Some days I am appalled at the customer service. Other times they are just amazing. Hope they hang on to the good ones!
AP
april mcgee
I went to pick up an order for me and my daughter and it was the worst experience at a CVS location. I felt belittled and embarrassed. The staff member Perette was extremely racists. I called the home office, because no one should feel the way I felt tonight.
AL
Alisha Hilburn
Horrible!!!! Horrible location! The pharmacist is a freaking idiot! Refused to fill perscribtions although the patient was diagnosed with Lupus!! Dumbest rudest person ever! Do not patronize this location!!! If I could I would give this place negative stars!
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John R
PHARMACY - BE PREPARED TO WAIT IN LINE 15 TO 30 MIN AND THEB HAVE TO COME BACK SEVERAL TIMES - USUALLY 2 OR 3 PEOPLE STANDING AROUND IN THE BACK AND 1 COUNTER PERSON HANDLING EVERYTHING BRING YOUR CAMPING GEAR TO GET A PRESCRIPTION FILLED
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Joshua Stoops
Pharmacy: Usually a line, even at strange times. Many times not ready when they say it will be. Have had good experiences with the nonpharmacy parts of the store (renting carpet cleaner and passport photos).
PL
place card
I dont understand these negative reviews..i pick up my prescriptions here all the time. Never have had a bad experience or have seen a long line. And all the employees have all been professional and nice.
MI
Miguel A. Zepeda
You can buy anything 24/7 EXCEPT prescription MEDICINES. In the case that you have an emergency on the weekend it better not be after 6pm or youll have to wait until the next day.
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Simile Marie
Pharmacist spoke very loudly and rudely about private medical information when there was a full line behind me. Very unprofessional.
DA
Dan Boxwell
Listed as a 24-hour pharmacy because the store is open 24/7, but they only fill prescriptions during daytime business hours.
HA
Hamed A.
Very bad communication and bad customer service, pharmacist had no experience or knowledge of medications
MI
Michael Amster
long lines, rude pharmacy staff, over worked pharmacists. Go back to being open 24 hours !!!
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Tamre Burns
Big Corporations seem to be unable to update their website. Hours posted incorrect.
JO
John Spiller
Billed as a 24 hour pharmacy, but the pharmacy doesnt open til 9.
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Penny Michels
This place infuriates me every time. The pharmacy is the worst.