Vapors Smoke Shop

Category:	Tobacco Shop
Address:	880 W Hamilton Ave, Campbell, CA 95008, USA
Phone:	+1 408-475-3244
Site:	vaporssmokeshop.com
Rating:	4.6
Working:	9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 10AM–8PM 11AM–7PM

Location

Photos 38

Reviews 19

Randy Clark

Nice looking shop, wonderful and very knowledgable staff that actually recomend products based on what fits your need rather than what has the highest profit margin. I originally rated this shop five stars, unfortunately I went in to talk to someone about vape pens (the one that are about the same size as a cigarette). While the gentleman there was knowledgeable and discussed pros and cons of different brands (despite the fact the store only caries one brand). The problem was that after a half hour discussion during which he showed me a demo unit that was button activated and said repeatedly that they were out of the automatic units and only had the pushbutton units. I expressed satisfaction at that because I dont like automatic units as I find it very hard to get a decent draw. He sold me what was supposed to have been a manual unit, but once I got home and opened the box I discovered it was an automatic unit, despite my repeating several times I did not want an automatic unit. I came back the following day, and spoke to the same gentleman who had sold me the unit. I confirmed that he remembered me and let him know about the mistake, thinking that they would just be able to swap one for the other. Well, he had to talk to a manager who said flat out they absolutely can not and will not handle any form of return or exchange unless the unit was defective, at which time they would replace it with the exact same unit only. When I explained to her that I had been adamant about what produce I wanted to buy and had been assured that what I wanted was all they had in stock anyway. She in turn elevated this to another manager or the owner, I dont know. He decided not to speak to me directly, instead sending the woman back to me to apologize for the fact that I was sold the wrong product, but they would be happy to sell me the correct unit now, at a bit of a discount. Actually acknowledging that the error was on the part of their employee but refusing to do anything to rectify the situation isnt acceptable to me, to then try to make another sale as a solution to the issue was just completely over the line. Will NOT do business with this store ever again, incredibly bad customer service.

Bryan F.

I have gone to Vapors a few times now. The young lady behind the counter (I should have asked her name. Wonderful asian lady.) and her coworkers are so incredibly nice and helpful! I did not know much about vaping. She took the time to explain in detail my options and how they work. Its a very friendly place and staff with a great vibe when you go there. I wish all businesses were like Vapors. Good and helpful people that know their stuff take the time to explain. They have my business from now on. If I could give the place and lady 6 stars I would! Go check them out, or call. They are great either way!

Jim Firanzi

Very friendly and knowledgeable staff. Though not a large shop, dont let the size fool you. They carry a very wide selection of e-juice, vaporizers and parts/supplies at some of the best prices in the Bay Area. The staff can perform onsite repair of many of the more popular manufacturers products, or at the very least, troubleshoot and let customers know what the issue is and if repairable. If youve been in another shop that seems a bit sketch, try Vapors. The warm atmosphere is conducive to talking about and becoming more knowledgeable about the different products in a completely no pressure setting.

Scott Green

Every time I go By Vapors with a need for a part/e liquid/accessory; They not only have multiple versions of varied quality and price but have always been nothing short of excellent to me from a customer service stand point. Especially when Im asking questions that Im sure theyve answered a thousand times before. They are one of the few official Kanger Vapor supply parts dealers in the area and I believe Kanger makes the best stuff for my current vaping use. I would suggest this store to anyone I knew.

David Kitchin

Great atmosphere! The owners and employees are very helpful and technical oriented. Any question you can think of and these guys will have an answer... So glad I saw this on my way to work and even happier that I stopped in. If you hate cigarettes and are looking for the healthier vape/mod technology this is the place to go! They also have lots of tobacco/hemp related products if thats what your looking for...

Siavash Jamshidian

Chuck and all others is this shop are the best. I have been their customer for years and they have the best price in town. Every time I had been given a discount. I smoke spiced chai hookah and in last couple of years they are the only shop which stays on the top of their inventory and never been out of stock. You guys are awesome

Jed Shuster

Jamie and Chuck are extremely helpful and knowledgeable about all products in their store, the other staff are helpful as well. Their prices are beyond fair and they have a wide selection to choose from. I highly recommend this shop to anyone I know.

Michael Little

Customer service and selection are excellent. I love this place because everyone is welcome here, old or young. They know their products and stand behind everything they sell.

Ken Jun

Went in on a whim and the staff was really friendly and knowledgeable. They took there time to explain a bunch of options and showed me how to operate what I purchased.

James Jester

In short; great helpful and knowledgeable staff, not trying to over sell, extremely fair prices, and they even use gloves while working with your vape!

John C

Great help and really knowledgeable staff. They take the time to educate you on your purchase and care if your satisfied. Nice crew.

Andy Vuong

Great selection of smoke accessories, great and friendly service makes this better most places Ive been to.

Brock Seals

The absolute worst the place is called babes but they dont sell anything that has anything to do with that

robert valcazar

This place is great! Super friendly staff family owned. I get good vibes just walking in there

Tony Matthews

Very knowledgeable and friendly staff that arent all teenagers.

Bryan Schnell

Very knowledgeable people here and quite helpful. Thanks!