Category: | Clothing Store |
Address: | 50 Sand Creek Rd, Brentwood, CA 94513, USA |
Phone: | +1 925-513-5614 |
Site: | new2youlx.com |
Rating: | 4.1 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM |
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MTJ4 ATT&J11
I would have given this place 5 starts except the other day I went to the store with my two daughters who wanted to sell some brand new 200 dollar shoes to "New 2 You" to see what they would offer them for the shoes. They only offered them 80 dollars which my daughter said was a rip off. And I told my daughter she didnt have to except the offer if she she didnt like it, but that it was their right to offer whatever they wanted to offer. But next the woman employee decides to go to far saying "well now I take my offer back I dont want to offer you anything" as if she trying to incite anger and an argument with my child, which was not only rude but externally unprofessional. I guess she was basically trying to show her power and authority on what she could do or didnt have to do. But shes talking to kids, so its obvious to me that what she does not have is good customer service skills. So I had to in my on way tell the woman good bye and to drop it. And to show you how the universe works My daughter walked right outside the door and sold the shoes anyway and got what she wanted. But just so you know, this store most of the time will not offer you what is reasonable or what you might consider fair for your clothing, and in some cases they may not offer you anything at all, But its a profit thing I get it. But on the flip side my family loves shopping at this store and most of the employees are very nice and helpful. The clothing there is nice and in good condition. Another very nice thing is that they carry plus sizes too. YAY!!!
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Shiree Conrad
This place is awsome, and what males it awsome are the owners, a husband and wife duo who are really great people. Its always clean, prices are good, sales employees are all nice and not afraid to engage with customers which is awsome, i was HR, and supervisor to retail stores and 98% of employees are afraid to engage with customers and hide, or hide in their work to avoid, these girls are more friendly and helpful then a brand name retail store. Love going here to buy and consign.
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Sierra Kuny
Came in to sell twice, had long wait times just to reject my items. Waist of time. Both times people came in with items like hats in worse condition than mine and they were bought. Yet they rejected mine. I like the store... But it seems a bit too choosy when they have scarce selection I would CHECK THE JORDANS BEFORE YOU BUY There were some mock Jordans in the glass Wouldnt mind going back and trying again however
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Katie Varni
The customer service was horrible and bringing my merchandise there was definitely a waste of my time. What she accepted and wanted to offer me was a complete joke. If you have high end merchandise you are better off putting it on "Let it go " or Offer up". I will never walk back in that place again.. wow!!
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Suzzette Bartell
I love that they are picky! Its easy to find nice, lightly used, reasonable clothing. If you want high end dollars for your stuff, I suggest you sell it yourself. This is a good and very fair business. I definitely recommend it to all of my friends.
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Leilani Langlois
I bought a short that had 2 rows of beads around the neck. I got home and noticed half the beads on one side was gone. I went right back to return the short. They said all sale are final. I will not go back.
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Rebecca Cohn
LOVE this place, only had 20 minutes and found 5 items for under $40.00. I am now sharing this place with many friends. Very nice quality and selection and fantastic prices. The owner is verynice too!!
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Rikki Villan
More stuff for ladies then for dudes, but what they do have is good clothes at reasonable prices.
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Shelby Kendrick
Great selection of high quality clothes, especially for women. They also pay for consignment
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Sherre Irvin
Like it because all the stuff is in great shape even if it gently used.
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Katt Lynn
Always come out finding something more than what I intended to get.
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Lana Campbell
Great deals and clothes here! Love this place!
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Shannon Taylor
Great clothing, nice owner. Love this place.
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Aimee Allen
High quality cute clothing.
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kekeke kekeke
Cool for kids n teens