AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	600 F St #6, Arcata, CA 95521, USA
Phone:	+1 707-825-1010
Site:	att.com
Rating:	3.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM

Location

Photos 8

Reviews 11

Jaron Christman

We have had good service form these guys for awhile. We went in the other day to upgrade my wifes phone. She has been wanting TV again so we asked about DirecTV. The rep told us that if we bundle DTV we get unlimited data for all our device. So we sign up, and they tell us that the first bill will be a bit high, but once we bundle it will go down. I did not expect a local shop to outright lie to me, the unlimited data is not free, and bundling does not effect it. They also told us our 4th line would be free despite one of our lines being a tablet. We got my Mom a line, no it turns out they were wrong. They apologized for this second problem, but will still not do anything about either basically shrugging and saying "well you signed the contract"... Yes I did, under false pretenses, mistakes, and lies. I am canceling everything I can and looking for a new carrier. Avoid this store, and record your conversations!

PurpleFyrus

Now Ive been to plenty of these Cell phone stores and let me tell yah, this one is actually pretty good! From my experience the employees were very kind but best of all was the manager. I was having an issue with my phone bill, I called At&t Corporate directly, and they told me they couldnt help me at all. Bummed out, I walked into this At&t store ready to rant at somebody who got in my way but Zach was the first to greet me. He said hed take a look and do what he could, and after a quick phone call my bill late fee was taken care of! Since then I only get my upgrades here and they usually give me a deal on my phone case. Good store in my opinion! 10/10

ilene richards

Salesperson Zachary Seeley was extremely helpful when I came to the ATT store panicked after losing my IPhone. He helped me replace it quickly and efficiently and was calm, kindly and understanding without any hint of being judgmental. It became obvious as I worked with him how intelligent and knowledgable about computer devices he is. I would recommend him for advancement in your organization.

Adam Woolhether

Im in the market for a new phone, and while browsing in this store an employee named Lance asked me if Im going to be much longer. I ask if they are closing soon, and he replies "no, but youre taking a long time" I ask if this is a problem, and he says "well, youre taking up space in the store" Im now not only in the market for a new phone, but also a new service provider.

James Simpson

Knowledgeable, friendly staff. Walked me through the options and found the package that best fit my needs. Not being tech savvy, Ive had a few issues. Theyve all been resolved with a quick visit or a phone call. I appreciate their patience and customer service. Special thanks to Zach!

Jessie

I waited for half an hour. The guy told me they would be with me as soon as they could. Two other people, one with a big personality, walked in after me and he took them right away. I dont appreciate disrespect, so I am taking my buisness elsewhere.

William Price

Best store in the area! A local business that is an integral part of the community. I highly recommend visiting them for all your ATT and Directv needs. See Lance or Zach!

Julia Steele

Very pleasant experience. The gentlementire at this location are very friendly and knowledgeable. They got me exactly what I needed and they worked quickly.

Matthew W.

Zach was awesome. EXTREMELY HELPFUL. I would recommend this location to anyone. 10/10

Jesse Trombley

Lance was very helpful, and helped me get a good phone within my price range!

kevin hall

Best service in town!