Famous Footwear Outlet

Category:	Shoe Store
Address:	5000 S Arizona Mills Cir, Tempe, AZ 85282, USA
Phone:	+1 480-491-1018
Site:	famousfootwear.com
Rating:	2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 27

Reviews 4

Cindy Le

I would like to express my frustration with one particular employee at this Famous Footwear Outlet. My father has never been treated so poorly by a salesperson in his entire life. Assistant manager or manager, Ashley (Associate #: 270428) demanded that he leave the store when he tried to return shoes that he had never worn (with tags and everything). She proceeded not to believe him when he said he truly had never worn these shoes before. She rudely stated that she would only let him return it this ONE time, treating him in a condescending and disrespectful manner. In response, when my father told her calmly that he would not be returning to purchase shoes at this location due to her incredibly rude service. She immediately said that she changed her mind and would not let him return the shoes. She threw the shoes and receipts at him and demanded that he leave the store. My dad did not raise his voice or do anything wrong to deserve such terrible treatment. I will be telling my friends and family never to return to this location. What terrible service. The shoe selection and prices are not so bad but please make adjustments to the way you treat your customers.

Josh Hemmy

Wouldnt accept a shoe return for a pair Id owned for less than 24 hours. Claimed they were worn because of slight scuff marks on the sole of the shoe (shoe had white soles) that was accumulated while walking around in the store. All tags in place...everything was in new condition. Essentially was denied a return because theyre very anal and they need to mop their floors. Will stick with Zappos from now on for my shoe needs as they provide returns for 365 days after purchase and arent so stupidly strict.

Jessica Odom

Worst customer service at this location. Clueless little girls walking around gossiping with each other. I asked for assistance and the girl just stared at me . Uhm ? I will be going to my usual location on 44th St and Thomas who always have very helpful and knowledgeable staff . Famous footwear at AZ mills needs to hire someone other than dumb teenage girls.

Patricia Munoz

Low price$ Large Selection