Category: | Computer Support and Services |
Address: | 8924 E Pinnacle Peak Rd Suite G4, Scottsdale, AZ 85255, USA |
Phone: | +1 480-513-2500 |
Site: | datadoctors.com |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed |
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Bryon B
Brought in a 4 year old HP desktop with a hard drive problem and virus issues on 01-21-13. Paid the $59.00 for the “diagnostic” service and awaited a call. A couple of days later received a call and was advised that I had a bad hard drive and multiple viruses. I was presented with two recommendations with the first being a new hybrid hard drive, virus removal and to max out my ram. Cost – almost $800.00 dollars. Advised I just wanted the hard drive replaced and viruses removed. Was told the cost would be an additional $324.00 dollars, which I agreed to. Ordered a new hard drive through them, then was told by telephone the new drive was bad when it arrived. A couple of days later received another call saying the new hard drive wasnt bad, they had made an error. They tried for a month (30 days) to restore my computer without having to re-load all of my software. Finally I advised them that if they could not restore my system, reload the OS and I would re-load my software. If you dont know when a hard drive is bad and cant figure out if you can restore the original software configuration or not in 30 days, you are in the wrong business. Picked up above computer on 02-23-13 and learned the power supply had also been replaced. Total additional charges - $511.00 dollars. If you have deep pockets and don’t mind getting screwed, this is the place for you. However if common sense, technical ability and value are what you seek; seek it elsewhere.
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Brian Taylor
Nate is great, very trustworthy, knowledgeable and affordable. they can recover & transfer data from a failing hard drive to a new hard drive for only $100, which is a great deal. you will eventually need this service if your desktop pc is older than 5 years, or laptop over 4 years. as these are the avg lifespans. although if you treat your pc well they can last many years longer. if you buy a computer from Data Doctors of Pinnacle Peak, you can get a budget Asus for around $700, or ask to upgrade to ie a Dell Inspiron for $100+ more. i recommend upgrading to Dell or HP. if you buy from them, they will not charge the $100 for the data transfer, as that is included in the total price. another great deal.
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A Private User
Have a computer problem. Go here. They will be fair. I know that they know tthat I dont know and yet they were very fair with me. As for my situation here is what they did The Price Fair their delivery time right on time and the work PERFECT. GO THERE DON"T WORRY you will be in good hands. THANK YOU RICK and MIKE.
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David Smith
These guys are good and trustworthy. Ive had a hard drive re-imaged and copied. Twice Ive been in with an issue that theyve taken care of at no charge since it was an easy fix. Thats trustworthy service.
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Bobby Alpert
Got someMalware on my Mac. Data Dorks wanted $279.00 to fix. I took it to Apple. FREE!...in 30 minutes! Avoid these ripoff artists.
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Carlos Henry
These guys are very knowledgeable and always provide great service.
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David Reinherz
Excellent service once again, they always come to my rescue.