Rockler Woodworking and Hardware - Phoenix

Category:	Woodworking Supply Store
Address:	4626 E Thunderbird Rd, Phoenix, AZ 85032, USA
Phone:	+1 602-996-3488
Site:	rockler.com
Rating:	3.6
Working:	Closed 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 11AM–4PM

Location

Photos 37

Reviews 10

Andrea W

I spent the last 3 days trying to find replacement hinges for my 20-year-old oak cabinets. I was sent on a wild goose chase all over town. Went to 3 different Home Depots (they all have varying inventory) and 2 Ace Hardware stores (they are independently owned, so they have varying inventory) and 5 different hardware "experts" gave me wrong advice. So I Googled my actual problem and up popped Rocklers website. And there, pictured, were the hinges I needed! And, oddly enough, they are located 5 minutes away! I called and John, who was wonderful, said they were in stock. He even pulled them off the shelf so that no one could buy them before I arrived. I had passed the store a thousand times, but never paid any attention to it. I was pleasantly shocked when I opened the door and saw that It is a "candy store" for home improvement needs as well as for woodworkers! Their inventory is impressive and the sales people are friendly and knowledgeable. Im surprised that those other "experts" at Home Depot and Ace didnt mention Rockler when it was obvious I couldnt find what I needed. The REAL experts work at Rockler. Dont waste your time shopping anywhere else!

Shawn Ramey

I love this place. Everybody out here that wrote a bad review is crazy. All of the people that work here are extremely knowledgeable and passionate about what they do. If you come here to look for something you can get at Home Depot or Ace Hardware youre at the wrong place. Be careful about striking up a conversation about finishes wood grain or tools because you might have a long debate on your hands. I am here almost every day sometimes just to chat with the guys. Plus their weekly classes are instructed buy some of the top names in the industry.

Katrina Schrader

Drive out of my way to come to this store for missing parts from a Rockler pencil kit. 2 different employees walked right past me and didnt even break stride when I tried to ask for their help. Another employee, Ron, basically had to walk around my son and I and even when I tried to stop him, he seemed put off. I explained to him what I needed and he said, "What we have is on the shelves" and walked off. Horrible customer service and Ill be hard pressed to ever come here or use anything from Rockler in the future.

Sarah G

Unique woods and specialty woodworking stuff here. The people who work here and shop here are passionate about wood. Theyre happy to debate the very best way to finish something for ages. Or theyll give you some quick advice and help you check out.

Janet Evers

I totally love this store. My husband has trouble getting me out of it and the sales people think he is the luckiest man in the world. It doesnt matter what your skill level is, the sales people are very helpful and friendly.

MJ Roop

Great products and customer service. Love going in and asking questions. Very knowledgeable staff. Store is always very busy...good sign!

Justin Brey

Great assortment of wood working tools and products. Also very helpful staff

Chris Richardson

Knowledgable & friendly staff and they sell superior stains & products

Celine Cayer

Best customer service every time I go.

Ramon Padilla

excellent service