Category: | Shipping and Mailing Service |
Address: | 1213 N Sherman Ave, Madison, WI 53704, USA |
Phone: | +1 608-663-9090 |
Site: | theupsstorelocal.com |
Rating: | 2.8 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–4PM Closed |
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Bob Roberts
I have been a customer at this store for over 7 years and have spent several thousand dollars there during that time. While I find Margo and her staff to be courteous and helpful, I find that their attempts at up-charging me for services greater than what I require to be bothersome. The policies enforced by corporate and carried out by the staff at this store have turned a long time customer into a customer who will never be coming back.
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Manuel Gomez
Do not use ups. Go through fedex. Waiting or my package was supposed to be delevired by today to apartment. Front door to building was open and everyone was home in a 4 unit apartment deliver put sticker on door as opposed to coming to unit (signature required package) is not the first time we had problems with them not wanting to go through unit to get signature. Easier for them to put sticker and have us pick it up.
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Chris H.
I pick up my mail there several times a week and I have often dropped off packages to be mailed. All the staff there is always pleasant and courteous. Margo will go out of her way to please her customers. Overall I am very satisfied with the service there.
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Kathryn Condon
I have rented a postal box at the UPS Store on N. Sherman Avenue for 5 years and have always found the staff to be courteous and very willing to help me with all of my business needs.
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A Private User
Was horrible. I brought in a couple packages and he act like he never saw. A guy came in after me to pick a package up and helped him right away. He knew him.
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Donna Smith
I have had excellent service for mailing, printing, shredding----anything Ive needed in this area. Im so glad they are in the neighborhood. An asset for sure.
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Chris Taglia
Store hours do not match what is posted online and via Google. Closed at 6 on Friday. Thanks for wasting my time! In the past service was just OK.
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JANE ANDERSEN
Ive had a box there for over 10 years. The staff is friendly, helpful and knowledgeable. The customer service is great.
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Jim S
After a dispute, they fixed the problem with a check for a refund and my mail still got delivered. Thanks ups.