Category: | Bridal Shop |
Address: | 1718 N Zaragoza Rd, El Paso, TX 79936, USA |
Phone: | +1 915-600-5899 |
Site: | bridalamelia.com |
Rating: | 3.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–3PM |
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Arlene Saenz
I set up an appointment about a month before and asked them if they had long sleeve bridal gowns because that is what I specifically wanted to try on. They confirmed that they did so I made an appointment at 10:00 AM. When we got there, we stood around for about 5-10 minutes without anyone greeting us even though there was 2 sales girls standing by us. When we finally got greeted and i let them know I had an appointment, they said I could look around at the dresses. I asked where the long sleeve dresses were and they said they didnt carry any. I told the girl that when I called and made the appointment I specifically asked them if they had long sleeve dresses. Her reply was that they usually just add a bolero or a jacket to the dress. That is NOT the same thing as a long sleeve dress! Needless to say I left very dissapointed and upset that I wasted time making an appointment there when I couldve made one somewhere else. Employees obviously need more training in being informed on their dresses and inventory.
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Ashley Christmas
Andrea was our bridal consultant and she was amazing! The dress selection is modern and unique compared to what youd find in the chain bridal stores. However, they dont allow you take pictures in the dresses which isnt uncommon, but it does deter the decision making process. Overall we were very satisfied with our visit whether we choose to purchase from there or not.
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Daisy D
Amelia Alvillar gave me the worst customer service ever. Its staff lacks of simple manners.