Category: | Eye Care Center |
Address: | 7498 McKnight Rd, Pittsburgh, PA 15237, USA |
Phone: | +1 412-364-3688 |
Site: | eyeglassworld.com |
Rating: | 4.2 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 12–5PM |
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A Private User
I got a very good pair of bifocals, regular glasses and sunglasses, and they even accommodated some strange special requests (lower diopter for the sunglasses to take the edge off the waves, and thus seasickness, for ocean use... smaller than usual / lower than usual bifocal area and more "close up" optimized prescription for lab work). They even found and gave me new temple pieces that fit a couple of my worn-out, couple of decades-old glasses so I could use them as backup pairs, now that my nearsightedness is decreasing with age. Prices are reasonable, product decent, people helpful. Id suggest that people be very involved in deciding what exactly they want, and theyll likely get exactly that. No idea how they do when told to do "whatever youd normally do," because I dont operate that way. Hard to believe its as bad as the 2009 review, though. Maybe they had a problem person pass through, or something. Im about to find out about their FAXing abilities soon, Im afraid, as I just lost my lovely bifocals in the ocean while out of town : (
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A Private User
The first time I went for an eye exam, it was fast and efficient, I ordered contacts that worked really well for me, I thought it was great. I then recommended them to 2 other people. Since then, I have had nothing but trouble - I paid for everything and kept getting "final notice" notifications in the mail saying I hadnt paid and my account was about to go into collection. Every month I called them and they said "yes, I see everything has been paid...dont worry Ill take care of it", yet I kept getting these notifications in the mail every single month for 4-5 months. Another time, I called to ask them to fax my prescription over to another office where I was trying to buy glasses. They said they would fax it in 10 minutes - it took 3 calls and about 24 hours before they finally faxed it over. Both of the people who I originally recommended them to have also had similar experiences.
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Rose Faour
I went to get glasses. Bud waited on me. He steered me towards the frames that were more than the insurance allowance, but I wear my glasses all the time, so I guess it was okay that I paid some out of the pocket for the frames. I paid $220 for my glasses. When I went home, I tried to figure out why I had paid so much out of pocket when I have insurance coverage, but was unable to do so. When I went to pick up my glasses and asked about it, they said theyes had no idea and couldnt help me, that they put the numbers in and thats it! Really? Isnt it someones job there to know about this? Some new kid fit my glasses. I said they pinched my nose. He couldnt seem to help me. I cantwear my new glasses because they pinch my nose! I got better service at Walmart, but they dont take my insurance. Ill never go here again!!
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Denise Jenkins
Went to eyeglass world end of last year for my first ever eye exam. Wasnt sure what to expect. I assummed they were going to do an in depth eye exam. I was out of there in 20 min. with glasses on order. When i went to get my glasses a week later they didnt feel right and was told i just have to get used to them. Ive never worn them since. Went to an opthomalogist this week and had a very detailed eye exam that i should have when i went to eye glass world. Found out i have glacoma and cataracts. waste of money and time going to eyeglass world. Will never ever recommend them.
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Anthony Hill
I have been going to years and usually experience good customer service until I requested my glasses be sent out for repair or replacement due to my nephew sitting on them. I went with the warranty for situations like this, and they would never consider my request....They would just recommend that they adjust them to "Fit" but the damage caused was irreversible. I went back twice after they "fixed" them and they still insisted on not having them replaced by warranty. After 30 debate about having the sent out, I got frustrated and left.
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Jamie Strate
Ive tried a lot of different places and this one beats them all! Everyone was friendly, fast, and professional. In the past I seemed to always get bullied into getting the new most expensive contacts but the Doc trusted me on what I know works for me. And i swear i see better than i ever have with the script he wrote. Was the best experience Ive had getting an eye exam!
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Alina Therese
Highly recommend for employee service and selection. Lori, the general manager, is so kind and knowledgeable. She takes her time and makes sure your needs are met. She has gone above and beyond what is expected. I appreciate her working with me each time I come in even though all the other employees are great too!
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Steve Workinger
Stopped in today for eye exam and new glasses!! I am very pleased with the level of service and care that I received during my visit. Both Bud and Lori were exceptional and went above and beyond to make my visit very pleasant!!! Thanks for everything you did for me today, feeling very appreciative!!!
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Barbara Pogue
I only buy inexpensive glasses so the price is right for the quality. Staff is always helpful but had a very uncomfortable experience watching an employee talk very disrespectfully to a co-worker. It was demeaning to the employee and embarrassing to witness.
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Anthony LoFrisco Jr
Super fast, affordable and a good choice of glasses. I got just a touch of the expected sales pitch but otherwise, the whole experience was better than expected and better than my experience at other shops.
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Andrew Griesmann
Ive been going to here for quite a few years and the staff has always been friendly and helpful, which is why I continue to go back.
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Amy Tray
The team there is awesome and they make going to the doctor a much easier experience. And you cant beat the prices!
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Ashley Lubawy
Love this eye glass world they try to help you the best way the can. Very respectful, very clean office also.
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C. Skye Greene
never a let down here.............Lori, AMy, Bud, Mike................Great service and a lab in house
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Malik Cobb
Great customer service fiat time customer in and out and had two new pairs of glasses the same day
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Mary Peluso
Everyone here has always been great. Me and my kids have been going here for years.
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Keith Mcmurray
Been going there for years, great customer service, wont go nowhere else!
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john stanko
This is the only place I go for my eyeglasses they are the best
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Deanna Brown
Couldnt get attention to see glasses.