Category: | Used Car Dealer |
Address: | 2338 Union Rd, West Seneca, NY 14224, USA |
Phone: | +1 716-656-8034 |
Site: | galaxyautoplace.com |
Rating: | 4.6 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 10AM–5PM 11AM–3PM |
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Golgi Apparatus
Highly recommended this place,it was everything u hope for in a great car buying experience! We all know that most car dealerships are out to get every cent they can from u, not galaxy! No running to the manager to "see what I can do" ,no unecessary add-ons..the prices are amazing already .trust me I did a lot of looking and test driving at several dealerships,Im still getting annoying sales calls from everyone working there ,even though Ive told them that I bought a car weeks ago! But nobody from galaxy sales called to bug me,I called them to set up the test drive and the next call as pertinent to the auto loan,that was it! I dealt with 2 diff salesmen to get my transaction done arround my work schedule and they were both super friendly and knowlegeable. And i drove from Rochester for this specific vehicle! but they were on the ball at Galaxy, they had everything ready with my loan and insurance before I got there.i was in and out quickly and very satisfied with the service, and the deal I got ..i see recommend galaxy auto place!
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Golgi Apparatus
5 star car buying experience! We all know there are too many car sales places that are out to get every cent out of u, these guys are not like that. They have great prices, no running to the manager to "see what they can do" no unnecessary add-ons. The sales team is great,very accommodating..i drove from Rochester for this specific vehicle...no annoying phone calls from everyone working there (which after test driving at a few other dealerships, Im still getting from the other places, even weeks after buying my new car somewhere else the other guys cant take the hint!) But Galaxy didnt do any of that, they only called me to coordinate the loan and final sale, before that o called them...and They had everything ready for me when i got there to pick up the car, it was quick and easy! I highly recommended Galaxy Auto place! Its what you hope for in a great car buying experience!
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nick parlavecchio
I work for a dealer right now. I went here because my dealer didnt have the specific car I was looking for. This was a 1 hour drive for me to this location and I can say I am very happy with the experience. I worked with Joe and Adam in sales very professional. I found some scratches and a ding in the bumper from prior owner of the vehicle. I point them out and Adam made a 30 second call and had them fix right away and sent picture when the vehicle was finish. Adam looked over the vehicle himself after and I also did before purchasing the vehicle and they did a good job. Joe and Adam did alot of leg work and worked well with me as a first time buyer and gave me a competitive rate which I took over my prior rate. Very happy with the experience.
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newbie fromwv
I bought a used SUV in March of 2011. I got the extended warranty twice, it had almost 80,000 miles on it when I purchased it. I have taken it to be serviced there many times, some just wear and tear and others covered under the warranty. They are so honest at the Union Road location and that is why I still to this day recommend people to go there. I have moved since, but I can still call to ask Jay or Scott anything that I might have a concern with. I will buy my next one from them and more people need to know about this location. No hassle, no pressure, just helpful individuals that make it all happen. Thank you to the whole team as I know I appreciate the honesty first and foremost (not to mention the service from all the mechanics)!!
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Bisi Aiyelabowo
Customer service is very very important. Rick is really great at providing great customer service. Although I was having issues with the car. Rick called me to figure out what was going on with the car and what the issue was. This was very shocking because this rarely happens and I really appreciate it. I am giving 5 stars for customer service. It is very easy to get frustrated with the fixings and issues that might come about with owning a car but I am grateful that Rick from Galaxy Auto Place showed concern and care. I think this is very important. Thank you Rick!! I wish Galaxy Auto Place great success in the future. :-)
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Kathy Kassem
AMAZING. I was told by my aunt to check this place out for a new vehicle, and I found the car I liked within a day, and I drove home with a 2014 Chevy Captiva in less than two weeks! I got it from them not too long ago, no issues with the car at all and the salesman Adam was very helpful along the way the entire time. I was buying my first car in my name and he was very helpful explaining things to me so that I could understand what I was signing and what everything meant. I highly recommend this place for people with trade ins or if its your first car.
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Janet Harszlak
Always patient and willing to explain whats wrong with your car when fixing it! Always willing to work with you to make your car purchase reasonable, your repairs practical and your car safe. Very nice people on all levels, from owner, to accounts, to sales, and the auto repair shop. I started going here for what turned out to be a small repair years ago after getting gouged and the run around from a dealer, to bringing my familys cars here and eventually buying my present car here. Honest, straight-forward people; no rip offs here!
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William Martin
I have purchased 2 vehicles in the past 3 years from this dealer. It is a no nonsense dealer, as the price is on the windshield and that is what you pay. I have also used the service department for oil changes and some repairs and it was great. Service and sales are pleasant to work with and made me change my mind about a used car salesman that we hear about in jokes. i have and will continue to recommend this dealer to family and friends.
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Bogdan
General cars on this lot are about 2-5 years old, most have under 100k and prices are minimum around 10k. Salesmen are nice and one thing is, they will let you go for a test-drive by yourself. Most cars on their website are usually updated frequently so that makes things easier when you pick out a veh you want to look at. Interest-rate loans thou are outrageous and seldom do any of the cars on the lot have any warranty.
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Brenden Diaz
THESE GUYS ARE ON YOUR SIDE. Joe at Galaxy Auto treated my wife with respect was very patient with our questions and concerns. He made sure we were 100% satisfied with our purchase and was never pushy. Prices beat Kelly Blue Book almost all of the time and the vehicles are in mint condition. Buy your next vehicle here.
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Gary R
Great cars, good prices, friendly salespeople. After driving car a week or so found a few things needing attention, they were fixed with no hassle, very great service. Very happy with the car. If you are looking for a used car to purchase I would recommend Galaxy Auto. I will buy again from them in the future.
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Scott L
I have always had a good experience at Galaxy Auto. I go there for service for my car. They are quick, efficient and have fair pricing. Joe and all other employees there are always nice, take care of me and my cars needs. I have never had a problem with this company and have referred many friends! Scott