|Category:||Natural Foods Store|
|Address:||1600 S 3rd St W, Missoula, MT 59801, USA|
|Working:||7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM|
I have been a dedicated Good Food Store fan for sometime. While they are pricey and Natural Grocers has better prices (and nicer employees), Good Food Store has some items I would stop in for and I enjoyed looking around. The issue for me came on July 11, 2017 when I stumbled from a crumpled mat on the floor. I flew right into a grocery cart where a baby sat (who was fine, I am told) and proceeded to cut my hand open, damage soft tissue and broke my opposite wrist. Now, accidents happen it is what followed which made me decide not to purchase from Good Food Store any more. When I went back in to suggest they make another choice in mats to protect other customers, they basically told me they were sorry and for me to take care of myself. They offered nothing more and were really rude and unwilling to speak with me any further. Since then, I have learned that this non-profit is actually run by the Evangelical Covenant Church of America! What? A church and they are this unkind and this uncaring? I have also checked and I am not the only person with my particular type of experience with them. CONSIDER YOURSELF FOREWARNED: Visit this business at your own risk and if anything happens, dont expect anyone to be kind or Christian-like about your issue. They are not kind, loving people. They want to make money and will be more than happy to pay what it costs to make sure they provide you with absolutely nothing - mentally, spiritually, emotionally or fiscally.
I actually wish that there was a 0 star rating. This is not the first time that I have encountered experiences like this at the store. I may have had one good experience. Today I came in with my daughter no makeup on and my hair thrown up in a bun. Looking for supplements and Vitamins because I would like to try cleansing and detoxifying my body every once in awhile. I wasnt sure exactly what I was looking for but had a good idea after some research online. As I walked down the aisles I felt that I could not even pick up a bottle without somebody standing next to me or right around the corner staring at me. I felt judged and like I was a criminal because I was in my pajamas after not getting much sleep sharing my infant daughter with me and looking for ways to make myself healthier. I have always thought that people working in these positions would be very kind and helpful. I felt like I was in the wrong place and like this wasnt for me. I didnt have the look that I was supposed to and I was judged immediately upon walking in. There are much better places in this town to buy from. The good food store is not the only option and I would highly recommend researching what you need and where else you can get it. Almost everything I saw there that I would have liked to get I passed on and decided that I would order it online and get it for nearly half the price same brand and same amount of pill count. Not a place I will ever shop again.
A Private User
An example for most grocery stores to live by. Some may say its a pretty expensive place to shop, but for what you getting most of the time, I say just be a better shopper. Ive been able to do most of my shopping here on less than $20K a year--and the remaining shopping elsewhere is mostly for items also found at the GFS but are cheaper at places like the Food Farm. But, some of things in the store are the best price in town for what youre getting. Try staying away from the overly packaged items. The biggest negative for me is going during popular hours and all the yuppies (generally obviously wealthy individuals) pretending to be an environmental/green/conscious/decent person. I certainly dont shop there because its the fashionable thing to do. You will not find me driving up in an over priced SUV. Try biking there in the rain or snow instead of driving while even owning a car that gets 50 mpg (and no, I dont own a Prius). The Good Food Store can be a lifestyle choice and not one thats trendy or class motivated. If the GFS is too pricey for you and you want to make healthy, sustainable choices, for most it all comes down to priorities.
The new seating area is too much of a McDonalds-like experience. The expansion did nothing to improve the ambience. Its very loud and noisy. Theres no sense of being able to sit quietly and focus on eating- half the process of enjoying quality food. The fireplace is fake. The tables resemble a cafeteria. For such an expensive dining experience, one would think that their template would be better than American fast food chain stores. The quality of the construction is decent, I was marveling at the wood used for the counter bar. However I was completely unable to find somewhere to sit, where sounds werent echoing throughout the area. It was impossible for me to concentrate on writing, a not too difficult task. And, it seems like the people were more interested in their hippie, yupster, ridiculous lifestyle of excess expense and comparatively substandard living. When the prices are exorbitant in a town that already has to many empty elitists, and the reality is, the main attractions are a uni and a railyard.
They make a big deal about returns here and you can buy a lot of the same stuff for a lot cheaper somewhere else. I had bought makeup from here but decided to go with another brand I found online, so I went in to return the makeup (this was two days after buying the products which were unused and with a receipt) The manager accused me of using the makeup, saying how they cant resell them. I told him once again I had not used any of the makeup and even prior to buying the products the sales lady at the makeup counter told me that if I was not satisfied for any reason, I could return it. He put me through a guilt trip and made me feel as if I was doing something wrong and that he would do me a favor this one time and return them for me. He was humiliating and Ive never had a problem like this anywhere else. Prior to this, I shopped here for all my groceries, even with it being over priced for a lot of the stuff I was purchasing. I no longer shop here anymore because of this experience.
I give the Good Food Store a lot of credit for trying to do good things in an industry that priorities profits over ethics and sustainability. The GFS has stuck to their co-op ethos for over 40 years and have navigated themselves into a huge business. Their success, however, is one of their downfalls as shopping here is a nightmare. Imagine a big city Trader Joes the day before Thanksgiving. That. Thats what its like. Busy, loud, absent minded shoppers pushing their carts into your ankles and shoppers hovering over products trying to nickle and dime their way through the store (because, have no doubt, its expensive). If you are can shop during off hours or have the patience of a saint, you can make it work. The service from the staff can be truly exceptional, but there are a few who treat you with indifference and, often, rudeness. The bulk aisle is heaven.