Category: | Fast Food Restaurant |
Address: | 29622 W Seven Mile Rd, Livonia, MI 48152, USA |
Phone: | +1 734-748-2476 |
Site: | sonicdrivein.com |
Rating: | 2.7 |
Working: | 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM |
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James Michael
I love the Sonic location in Westland, Michigan. I do not love the location in Livonia, Michigan. I pulled up to car stall #4 and pressed the red button. I know it was pressed because the screen said "Red Button Activated! We will be with you shortly!" Cool. Thats fine. So I waited for 5 minutes and no one took my order. At this point, the message went away so it allowed me to press the button again. 3 minutes pass and I get annoyed. I look around and see what the deal is. Is the drive through busy? Well I only see 2 cars total so no. Are the stalls busy? I am one of only 3 cars in the stalls so no. Is the inside busy? I see 2 cars parked outside so no. I pulled around to the drive through and decided to order there. I place my order and pull up and wait for my food. Almost 10 minutes pass and I still havent gotten my food. I guess they messed up the womans order in front of me. I pull up and they dont know what order theyre on. I tell them my order and they hand me my food and shake. I pay them and drive home. I live maybe 7 minutes away from this location and by the time I got home my fries were cold and my burger was cold. Absolutely horrible experience. I would rather drive to the Westland location and get quality.
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Brittnie Ballard
First let me say that I love Sonic and I have been to multiple Sonic restaurants in my travels over the past few years. My favorite Sonic is in Westland, MI on Wayne Road & Central City Parkway. They had a special on 79 cent Frozen lemonade/limeade on the day I visited the Sonic of 7 Mile & Middlebelt. Their system would not automatically discount the price and no one in the restaurant could do it manually themselves they had to wait for a manager. Not only did they try to overcharge me for my order but they took forever taking it and understanding what I wanted. They brought out my food with no napkins and when I unwrapped my burger ketchup was all over the place. A young lady came out to apologize for this mix up but no matter what promotion I have and no matter what Sonic I go to they are always accommodating but not this one. I love Sonic but this location I will never visit again. No wonder their stalls and drive thru is always empty. The service is unacceptable.
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Tabitha Wieczorek
Absolutely HORRENDOUS service! It took over 20 minutes to get our food after ordering. I had to go in and ask about it. After waiting 5 minutes for someone to come assist me, (they were all in the back, doing everything but their job) she brings me the food and just started handing it to me, making me carry everything to the table without the tray. I struggled walking the food and beverages out to our table, and she just walked away. They got our order wrong, and we had to wait another five minutes before anyone came out of the back to help us. There were more employees than customers, which makes it absolutely absurd that our experience was this awful. I dont know where management was, but this is no way to run a business. Will never go to this Sonic again!!
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Lana Rafou
This is the absolute BEST Sonic Drive-In in all of Michigan. It is the ONLY LOCATION with an indoor dining room, which is super convenient during these snowy winter months. The service is faster than ever, I received my food just minutes after placing my order. My meal was fresh and the temperature was just right! Very tasty and most likely the best fast food option in the area. The staff is extremely friendly and always willing to accommodate a customers needs. Ive gone in there several times since they opened and have yet to be disappointed. Any poor reviews must understand that they have been open for only a month now and are probably still getting the hang of things. If I could rate them more than five stars I would most definitely do so. Must try!
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Thorin June
What even is this? I went there one night for boneless wings because I was slightly drunk and didnt feel like driving to BDubs. It was alright, not great, alright. I go there the next three times and I wait 10 mins for wings that arent even done right. I assumed all you did was dip the wings in sauce, and somehow half my wings dont even have sauce on them. So I decide, maybe I messed up somehow. And the next time I order a shake. How do you mess up a shake? Its gritty and watery at the same time. I was tempted to ask for a refund but Ill just save my time and money.
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Jason Renaud
I know they are known for their ice cream deserts, so I should have tried that instead. My pop was not what I ordered, my daughters burger had all the condiments on it when I ordered it plain with just cheese. She didnt eat her burger because of that. My burger was a step up from burger king, but certainly not worth the money. Over all everything was mediocre, but for the money thats not acceptable. Theres a much better place to eat just two miles down the street.
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Esteban Rodriguez
Food was alright, I prefer the other location but after eating here I ended up throwing up for a couple hours so I now vow to never eat here again unless its a shake, and half my food was cold and the other half was hot -.- whatever Im not eating here again and I would never advise a friend too either. I still havent had a shake from this location and will be soon, Ill update after that.
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Band Trash:]
I went to this location with my mom a while ago. How do you mess up a simple "crunchy tenders" and whatever. I got stale fries, old chicken, overcooked mozzarella sticks, and sponge like "Texas toast". And I call a false advertisement. Sprite with a little slice of lime is NOT limeade. Thanks for nothing but a good "cherry" and tater tots. Thats all I have to say.
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Dorian Lias
Third time trying, the service is great but the food is so nasty to me. The hotdogs are too salty to finish eating and seems like there microwaved, the tots are to salty, and the burgers are tasteless. Only thing thats good here are the drinks and shakes. I dont think its just this sonic i just think overall as a company there food is nasty.
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Yvette Sevillano
Its obvious they serve those in the dining room and drive-thru faster than their actual drive-ins.. They close their drive-in service at 10, I dont really see the point in them being a Sonic Drive-In if they dont cater to it. IMHO. The service is mediocre and they deserve the ratings. Dont try their Oreo shake, they messed that up too.
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Jake Fedder
This is the best sonic in Michigan. It has a dining room and it is awesome to have to eat in the car. The entire facility is brand new and it is always very clean. The food comes out fast, hot, large servings, great value and delicious. They are also very accommodating with special request and customization of my meal.
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Kissie Washington
My experience was horrible as a first time customer. My wing dings barely had any sauce on them and they were hard as bricks which means way over cooked. My burgers and fries were cold and the one order of fries had like 8 fries in the box. I purchased over $30 in food and I will never eat here again.