Safeway

Category:	Grocery Store
Address:	3051 Waldorf Market Pl, Waldorf, MD 20603, USA
Phone:	+1 301-632-5680
Site:	local.safeway.com
Rating:	3
Working:	5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM

Location

Photos 100

Reviews 37

A Private User

Not-so-great produce and really, really slow registers - and forget going to customer service for anything! We switched up our routine to do our weekly shopping trip to this Safeway, spending at least $100, primarily for the convenience of dropping off drycleaning at the in-store Bergmanns location. Still, we noticed that the prices were mostly higher, and the produce generally less fresh, than Giant or Shoppers. But today we went to pick up drycleaning (note: they were out of broccoli and lettuce!) and they had closed customer service. How do you close customer service - isnt that contrary to its point? Argh. The whole shopping trip is just an exercise in frustration.

Gibby Gib

In the words of Charles Barkley "just terrible". The checkout lines are always long and the customer service is terrible. Today I went in there for my last time. The cashier who was ringing up my items goes by the name May. She didnt even acknowledge my presence, there was no greeting, no did you find everything OK. she just kept adding more plastic bags to the rack. She didnt even tell me my total so I waited until she was going to say something and I finally just got fed up and said is that what my total is. Also this place is usually dimly lit which is appropriate for its dark and depressing atmosphere. Save yourself the time and go somewhere else.

A Pow

I give them a single star because most of the staff are friendly. But the checkout lines are exhaustingly long on any given day, the shopping carts always seem to have some trash laying in them and just today I was asked for money right outside the front door from a pan handler. What a shame. Furthermore, the Starbucks kiosk inside charges the same prices as the Starbucks chain store (that is literally next door) but the Safeway personnel staffing it cant produce a drink with the same quality. If you are going to charge the same price you should produce the same quality product.

Alauna D

I will never walk into this God-awful store again. I waited at the service desk for 30 minutes ot rent a Rug Doctor. When someone finally decided to assist me, she was rude and aggrivated. I pulled out my information, etc to rent the product and the woman refused to rent it to me. Do not come to this store. It is a horrible example of why the East Coast has such a horrible reputation for customer service.

Kimberly Wagner

Worst bakery I have ever ordered from. I ordered my daughters 1st birthday cake from them a month in advance. I showed up to pick it up and it wasnt made. The bakery manager shrugged and asked me what I wanted her to do. What the heck, I tried calling all day the previous day and nobody answered. The GM basically said the same thing. DO NOT DEPEND ON THE STORE FOR SPECIAL EVENTS YOU WILL BE DISAPPOINTED.

Mike Hunt

I recently purchased from this store. Used my card to pay and somehow my account was withdrawn over $300.00 from this store. Only spent $9. I think they did it from the new Chip system they have now. Trying to get to the bottom of this. I remember the ladys face who rung me up. Very rude. Ill never shop here again or recommend anyone else to shop here.

DIANE Smith

Wait time on lines was almost 30 minutes when I went last week. I purposely came to this store as wait times at Safeway on Smallwood are 20 to 30 minutes on average. Stop cutting corners and hire additional checkers. I will be shopping at food lion until situation changes

Fifi W.

I hate coming to this particular Safeway. The lines are long as hell. They got rid if the self checkout but didnt replace the machines with human workers so no matter when I go in the lines are back into the aisles. Also the organic produce is over ripe always.

Chris Franklin

This is the worst Safeway in the area. The checkout lines are allways so long even on light days. Save yourself time and frustration and drive to a different one. I guarantee it will be faster. Unless you like standing in line longer than it took you to shop.

Ada Chan

Really ? Lines are a mile long and u have TWO cash registers open ?! Its not snow emergency. Not Super Bowl Sunday, thanksgiving. WHY !!!! Its like this every time I come in. Your prices arent the best either. Hire more people or schedule more cashiers!

D. Lutes

This store has the smell of a not clean grocery store - that rotting vegetables and fruit smell. Four checkouts open and each had at least 6 people in line at 7:15 on a Sunday. Took at least 15 minutes to checkout. The deli lady was super helpful.

Jessica Ogilbee

Worst lines Ive ever seen at a grocery store. Less than half of the checkout lines are open and the lines on most occasions are backed up halfway down the aisles. Its ridiculous! Management really needs to work on their staffing problem.

Holly Davis

My family and I moved to Waldorf a few months ago and we love this store! Every employee Ive interacted with is very helpful and welcoming, great selection of products, well organized and clean.

Michael Alcantara

Always long lines... The lines here are regularly very long. I dont remember the last time I waited less then 20 minutes to check out. This includes the express lane.

Al Macdonald

Prices are high so look for deals and expect to wait at the checkout. They NEVER have had enough checkers. I go to other places of Im in any kind of hurry.

Sandra Varela

The customer service they give is amazing. They treat me with love and respect. And it always makes me want to go back every time to shopm

Jamal Mitchell

Nothing really stands out at this Safeway. If youve seen one, youve seen them all. They do, however, have self checkout which is good.

Adeeb P

Meh... Staffing is wierd.. Its always understaffed on Sundays which i would think would be peak. Best time to go is during the week.

A Private User

Horribly slow registers... am waiting in line and am so close to leaving my entire cart and going to La Plata Safeway.

marcellus pailen

Positive shopping experience. Found everything I needed. Cashier very courteous and effective in doing her job.

Frances Hodge

My family shops here at least twice weekly. The store is always clean and the employees are nice and helpful.