GameStop

Category:	Video Game Store
Address:	5336 W Rosecrans Ave, Hawthorne, CA 90250, USA
Phone:	+1 310-727-9808
Site:	gamestop.com
Rating:	4.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 14

Reviews 26

Sifa Tulikihihifo

while I waited in line for 30 mins (just to buy a charger), I waited for one guy who was busy with a customer while another lady sat there staring at the computer screen. after this whole 30 min wait, they finally acknowledged me and the other people behind me in the line and had someone from the end of the line cut in front of me because he was doing an online order. weeeeeeeell.... that was the straw that broke the camels back. Not only is the service terrible, the cleanliness and upkeep is terrible. trash on the floor, stains o the carpet, wholes in the ceiling.... just a terrible experience. Ill avoid going here and continue to purchase stuff thru other online channels or thru craigslist/offerUp.

Jordan Greentree

Filing a formal complaint about the attitude of the manager and his lack of respect when discussing a mistake he admitted to making. I understand theres a Call of Duty release and theyre probably swamped, but thats absolutely no excuse for speaking to me as if my issue wasnt important nor stopping to listen and comprehend my problem. This isnt the first time Ive noticed his pretentious attitude while browsing their store and it seems abundantly clear he needs a refresher course in customer service.

Kevin Gonzalez

I think this is just how GameStop is overall. I went in for some new controllers. They said they had them, only to pause and say they were reserved for a co-worker. Not that its the biggest deal but two things; reservations are supposed to be off hold after 48 hours from product-release date. This was at 3-4 days after. Secondly, why tell a customer you have stock that they cant purchase. I cant stress how much calling ahead will save just that... Stress

Alexander Cain

This is my favorite Gamestop in the greater LA area. The staff is always willing and able to discuss any question no matter how much of a n00b you are and they treat you with respect which I cant always say with Gamestop employees.Their used games selections seems a little bit better than most stores and are usally the first ones to collect used games from the newest releases.

Ashley Zomalt

The best customer service and super great with kids. My son went to purchase an item and didnt have enough money and the staff changed the price so he could afford it. His experience here totally made his day and made this family customers for life!

MerGaNI Yates

Always tell u whats best in gaming never afraid to say this game sux to save ur money for a better one. All the guys here are good but best experiences Ive had happened with Sergio dont find good customer service they off give this man a raise

Billy Lauver

Can get busy at times. Knowledgable employees. Parking and streets surrounding this place can get really congested. Store is pretty organized and clean. Location is the big problem, but thats not their fault.

Matthew Risi

Best GameStop location Ive ever been to. One of the store managers, John, is absolutely responsive to customer needs and works incredibly hard to provide stellar service. This is now my store of choice.

Connor Limburg

Service was alright. They have this really annoying recording telling you that they are recording you with security cameras that comes on like every five minutes

Dennis Smith

Manager spends most time complaining. Doesnt know how to handle high volume times. Spend your money else where

Joshua Bryan

If you call it the same day 2nd St Louis 23rd and I have a good 6, and then the rest of

Wesley Hidalgo

Guy left me standing there for a cool 15 minutes. Great customer service pal.

brianna padilla

The employees are knowledgeable on all games and are very sweet and helpful

Jaime Amador

Nice collection and clean store. The girls who helped me were very nice.

people are very friendly. lots of items and the location is good

Elias Ma18