OfficeMax

Category:	Office Supply Store
Address:	12140 W Burleigh Rd, Wauwatosa, WI 53213, USA
Phone:	+1 414-607-0365
Site:	officedepot.com
Rating:	3.8
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

Photos 10

Reviews 20

Debbie N

Store Manager, Tim Seal, very unprofessional today, a complete jackass, this store must be desperate, for managers, if they have him as one. He needs more Customer Service Skills Training. I tried to return an unopened, laptop and unopened key board today. Which to my surprise, you only have 15, I mean 14 days to return, what the store considers, TECHNOLOGY. That can cover many items, as individual items are not named by name. Well, Tim goes on to say that, I cannot return these items and that they were part of a bundle anyways. I asked him, what bundle and he pointed down an aisle. This made me very pissed off, as if he were saying that, I was only trying to return the laptop and not the other items supposedly, that was to come with this purchase?????. I told him, if hed looked at my receipt, he would see that it was not part of a bundle. Receipt, also does not break down, what is considered, technology on the stores part, (computer, laptop, notebooks, tablets, printers), thats my assumption. Now, these two items that I had purchased was $450.00, plus tax. I had purchased for my Grandsons 16th Birthday, purchased in July, his birthday in August. I told Tim that, the store needs to have its employees or bigger signs posted, (currently return policy are posted on the counter, I dont give my money to a counter, I give it to a person), stating, " Technologies must be returned within 14 days of purchase", no refunds or exchanges. Tim stated, "we cannot do this for every item that we sell". I told him, " not for every item, just for the technologies". As, I was leaving the store, Tim replied" Have a good day"....what a douche! LESSON LEARNED...ASK QUESTIONS WHEN PURCHASING TECHNOLOGIES ( whatever that may be).

RITUPARNA SHELGAONKAR

ridiculously expensive store.I always wonder why..you can get same stuff with same quality less than half the price they charge...staff is not trained as well, they cant do their everyday job,if you ask any information, their universal answer we dont know..their is no in being friendly if service is bad...

Kim Clark

Worst office store in Milwaukee. Customer service is awful, inventory is never the same as online & the times you actually get to purchase something, their system will go down in the middle of purchase. 5 of 5 in the last two months. DO NOT shop here. Very disappointed.

Craig Conner

Why you want to go there: In-store clearance/sales have great prices you wont see online. This store is clean, the staff is friendly, and for all the items Ive bought theyve had a good variety of each.

James Carian

Very friendly staff. Was greeted and asked how they could help me multiple times while in the store. Everyone was accommodating and able to get me what I needed when I was ready to make a purchase.

shaleatha walls

Danielle in print shop is awesome she makes my visit worthwhile! Jim on the other hand is always rude and needs customer service skills training!

Michael Rosolino

Decent selection but I found label maker cartridges for half the price at the Lowes next door. Prices are not great.

Tia Tashika

Ink price are on the high went to Walmart $3 cheaper and the combo was $11 cheaper

Yitzchak Lubchansky

I have done a lot of printing at this location and I never had any issues.

luke herder

Had a really nice experience here, lady that helped me was very nice

Tanya T

A surprisingly nice OfficeMax. Nice layout and friendly associates.