Category: | Computer Store |
Address: | 2839 Mall Dr #3b, Eau Claire, WI 54701, USA |
Phone: | +1 715-861-1126 |
Site: | tcteks.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM 10AM–2PM |
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Steven Wozniak
I wanted to get some files that were corrupted opened. When I got the computer back I asked him I could get into my files and he said yes "I got them open myself: ,he said. I opened the computer up and could not get the flies. He told me "Its the best I could do" Then he charges me $160. Way to over charge and not even fix my computer. On top of this I had to pay them to re install programs that they deleted and some programs I lost.......In summary I paid 160 dollars for the problem not to get fixed, for them to re-install current programs and to delete some of my current ones. My computer was better off before I took it to them. It fells like I took my car into the mechanic for an oil change and they decided to over charge me drain the antifreeze and not even change the oil.
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John Zenner
I was having trouble with my older used computer.I couldn`t listen to music and type emails at the same time. I called TC-TEKS and talked to the staff and they recomended to bring in my PC to see how much power and memory it had and that they had several used ones that would perform better than mine.I was told by them that it takes A special PC to do what I wanted to do. They had several used ones in stock and was told which ones would do what I wanted at A reasonable price.I bought one and am very pleased with it.It performs like they told me and didn`t break the bank. Had I not been told the difference in processors I would have bought one that wouldn`t have been any better than my old one.I`m glad I listened to them and got the proper one first! John Zenner
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Rick Gorton
After 18 years away from our home towns my wife and I came back here to enjoy our retirement. Upon arriving we found our laptop had been severely hacked. We had Trojans, keycounters and viruses that had invested our computer. We wanted to support our local business in our area so contacted TC-TEK. We were worried that our computer would never be the same. We were sooo wrong, when we got our computer back in ran like new, during the service we had been contacted with progress reports and they installed a great virus system. I strongly recommend you take your problems to TC-TEKS, stop worrying and see the wonderful results. Thanks for helping us out!
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Sarah W.
I first visited TC Teks at their old location, downtown. I needed a laptop power cord nad had gone to Best Buy, where they had one option. An employee showed me the end cap they were located on and when I asked if that was it he said that was it as he walked away. At TC Teks, the gentleman showed me their options, then started searching online as he explained that he could order me one for even cheaper! He then busted out a tote of power cords and started looking for a compatible one for me to borrow while I waited for one to arrive in the mail!! Incredible service and I have been only going there for my computer need since.
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Ken Anderson
I currently own two PCs and a laptop. I purchased my latest Levona PC at TC-TEKS. I have had nothing but excellent service whenever I need work done. I have also purchased accessories and various software packages at PC-TEKS and I feel I did so at very fair prices. The service that I have had done on my computers was always completed in a timely manner and always to my satisfaction. Carlos and Todd are two great guys who are always friendly and ready to help in any way possible. I highly recommend TC-TEKS for all your computer needs.
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Jeremy Drinkman
Awesome! TC-Teks really helped me out. In my DIY effort to fix my own broken smartphone glass, I found out that I was missing some key parts and knowledge. TC-Teks went above and beyond, actually lending me some tools as well as providing the knowledge for me to successfully finish the job. Thanks TC-Teks! A word of advice - DO NOT try to replace your own smartphone glass; It is a nightmare. Take your devices to TC-Tek for screen replacement and keep your life simple!
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Jon Brinkman
This is my first post on a business so that should say something! Twice ! Twice in three days I had to bring my phone into here and both times they failed to even meet my expectations. Which is just a working screen ! I would bring it to them a 3rd time if I had the balls. But I will spend my money somewhere else that can actually fix a phone screen like advertised. Saddest excuse for screen replacement yet.
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Bob Houser
I have been doing business with Todd and Carlos for several years. I have purchased a Lenovo laptop from them, have taken computers in for repair and have had Todd to my home a number of times. The service has always been great and the prices fair. I would highly recommend TC Teks for all of your computer related needs
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Claudia Showers
I purchased my newest laptop from TC-Teks -. Right from the start, they listened to what I needed and recommended a few options for me to chose from. Really friendly and professional customer service and reasonable turnaround time. They are my "Go to" whenever I need something techie. Theyve gained my trust and loyalty!
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Brian Greenwald
They were very knowledgeable about the problems I was probably facing with my computer, and while I did end up paying something like $400 in the end, it was rather fast service at what seems to have been a good price (my problem was pretty bad, not an average thing). Worth checking out with your computer problems.
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drwho135
FREE diagnosis is in fact a lie. It is ONLY free, IF you agree to have them repair the item. If you decide NOT to fix it, suddenly it is NOT free any longer. False advertising in my opinion. A real business tells the truth up front, without playing with words to deceive you and get you in the door. Go elsewhere.
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Dan Hansen
Dropped my tablet off for screen replacement, was given price up front and approximate completion time. Got a call from the tech stating that upon inspection there was further damage and they were not able to complete the repair. The tablet was returned to me at no cost. Awesome people to deal with
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fred golden
I thought their service was exceptional. They changed my computer to a diefferent one after I found out about the Windows XP not having anti-virus anymore and they did it in one day. They also follow up to see if you are having any problems. I would recommend them for their great work.
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Tom Carlson
They discussed everything up front to make it clear what wed be charged for, and when it all turned out to be a lot worse than we thought, they went the extra mile to make sure we were informed and understood what they were doing and to save our data. Worth the money, for sure.
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Jonathan W P Zajac
Great service, friendly employee. Came in just before closing in desperate need of a phone screen repair, and the man up front came in clutch for me. Incredibly service, and lower prices than Batteries + Bulbs down the road. Competent employees as well.
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tayte Herbenson
Amazing service, brought them a phone that was a piece of work to say the least dented and beat to hell with a broken screen, the nice guy stayed late to fix it and got it done with no complaints. Excellent service exceeding my expectations!