Category: | Used Car Dealer |
Address: | 4974 Williamsport Pike, Martinsburg, WV 25404, USA |
Phone: | +1 304-274-1011 |
Site: | tenpointautosales.com |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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Michael Hawbaker
junk. worst car Ive ever owned. I test drove it and knew there were some issues and went against my gut and bought the POS anyway. Between leaving the office and trying to put gas in it(whole other nightmare), and taking the thing home (this being a lot further than just a test drive) I realized just how much of a POS this thing was. I called them when I got home and told them I wanted to return it. I was told no and was called a MotherF*cker BY THE OWNER of the business. I then found the exact truck advertised on their website that very night (before they had a chance to remove it) with a price tag of over 2K less than what they charged me. I inquired and was told this was the "cash" price and I paid more to finance it. My obvious question was "isnt that was the APR is for?" and was told no and that the finance company does this, not them. Now really feeling like ive been duped...I called the finance company and they laughed and said no, they have nothing to do with the price, only the financing and also said that the dealer can cancel the contract because it was just signed and not on the books yet. I called Ten Point back and confronted them with this info...again i was cussed out, called a Motherf*cker once again and told not to call back. Had I been able to afford an attorney. I wouldve sued. Now lets move on to the warranty. I was told bumper to bumper, Ive had this POS to a dealer TWICE to fix issues and the wonderful warranty that I paid for has not paid for a single thing. Biggest POS I have ever owned...worst experience with a car dealer. This clown is a crook and a liar. I only hope that Im around to witness karma kick him in the ass. STAY AWAY PEOPLE.....STAY FAR AWAY!!!
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Lori Smith
The gentlemen greeted me as soon as I walked onto the lot. They treated me wth respect. They noticed I was in need of a vehicle and took my needs into consideration when looking for a vehicle. They worked out the finances with me and found me a very suitable vehicle. The whole process was painless and they made it possible for me to leave the lot with my vehicle. It had been 10 years since buying a vehicle, my vehicle was totaled due to a deer hitting me, and really made me feel comfortable leaving the lot. The vehicle is in good shape and I didnt feel like they treated me like a "sucker". If anyone needs a reliable vehicle from a group of gentlemen that will not give you the " sales gimmicks", toy have nothing to lose by visiting these wonderful guys at Ten Point Preowned Auto Sales. I will certainly buy from them again. They worked the finances out when others would not. So very happy about my decision. Thank you so much!!!!!!
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lisa staley
DO NOT BUY FROM HERE. Was looking for safe and reliable car for my 16 yr old daughter. The vehicle I was interested in had flat tire so I couldnt test drive. Salesman kept calling wanting me to come back and telling me how great the car was. I was going to have friend test drive it and once I told him that then the line about how great vehicle is changed to "you know there can be things wrong and we dont know it". As soon as my friend left parking lot he knew transmission was bad. Salesman knew it cause he never called back. He was going to sell me that car with bad transmission. Since then have heard how he has ripped off other people. Nothing but lies lies lies
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Chad Watson
I knew that I was buying a used vehicle, but I at least thought it would be decent. My gas gauge doesnt work. It has left me and my family stranded a few times. The promised to fix it yet never have. My belts squealed, had to replace them myself. The frame is bent, found that out while trying to get an alignment. It pulls hard to the left. I also have a hard time getting the hood up. Probably due to the bent frame. My tires are too small for the vehicle. It is supposed to have P255s but has P225s. And my spare tire is way too big... I am very unhappy
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Alia Frye
good customer service AT FIRST, but when I had questions regarding the cars condition they could not help. they told me the guy who works on their cars wasnt in , but gave me a date he would be able to look at my car. I came that day, he wasnt there, then they told me to go to a shop that they are assoiciated with. They refused to help with any of the pre-existing problems. I only had the car 3 weeks and wanted to take it back. will never buy a car from them again.
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kaleena brown
This is the best place to get a ride.. I will always go here over anywhere else..We have gotten 2 really good and reliable vehicles from them.. Scott is a wonderful person ask for him if you go here.. He did our brakes on his own time and did it for free. He will do anything for his customers.. Everyone should check them out..
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Heather Russell
We have purchased 2 vehicles from these guys...any time we have had any questions or problems, they were always there seeing how they could help...Scot was able to get us an awesome deal on our most recent pick-up truck that we purchased. We appreciate everything that they were able to do for us....we love you guys!
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Michael Moore
I bought a vehicle from here and they took great care of me. If I had a problem with the vehicle they were also there to help me and get the problem solved in a timely manner! The staff was very friendly and they know there knowledge of vehicles. I would recommend ten point auto sales to anyone!
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Jessica Richards
Thank you tenpoint preowned auto sales for the helping me purchase my 2004 Ford Excursion limited. What a breath of fresh air it was to deal with knowledgable, helpfull, friendly people. sales person was not pushy and they helped me with financing. Overall i give them an a+++++
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Yvonne McKenzie
Great place! Every time I have gone in or spoke to an employee, they have been friendly and welcoming. Always willing to answer questions and help in any way they can. Thanks for the great service!!
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Daris W.
The staff was friendly enough but we couldnt come to terms, $500 difference between what I wanted to pay for a certain vehicle. Would probably consider purchasing there in the future
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Tanya DeBerry
Tenpoint Preowned Auto Sales is a Great Place To Buy A Vehicle!!! The Staff Is Very Patient And Made Us Feel Comfortable.. also.. they have a nice variety of makes models
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Brendan F
Did not like this place at all. Cars had to be jumped, none of them were clean either.
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Randy Crum
Great people Jerry Gary and Andy. Good vehicles and selection thanks will buy again
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Sabrina Rebrook
Great place to buy a car! Ask for Scot Rebrook to buy your next car.
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Mike Goldberg
Great place to buy a use car .great people. and. great services
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Phil Paul
Great place to shop for vehicles excellent quality
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Ten point preowned Auto Sales
Great car dealership