Category: | Office Supply Store |
Address: | 13875 SE Mill Plain Blvd #104, Vancouver, WA 98684, USA |
Phone: | +1 360-896-0310 |
Site: | officedepot.com |
Rating: | 3.4 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM |
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Kenneth Johnson
Never written a negative review before but it is time... Wife brought her laptop in for service, running slow, after working on it for several days, yes they did find a virus and installed updated anti-virus software as asked, I got it back. Got it back and was running great until the Hard-drive died, fried. Lost everything. No warning, no nothing. Because this happened within a week of getting the laptop back, I figured they would have some explanation or at LEAST credit the supposed service provided to the dead laptop that was just cleaned, updated and serviced by them. They would do nothing but say they would help me install software onto a newly purchased hard-drive when I bought one... Are you kidding me... Had the laptop for longer than estimated and during that time I have no idea what was done to it or who was handling it. Yet, when I got the laptop back it died. Things happen. Could have been chance but to say they had absolutely nothing to do with it and not even willing to take a percentage of my $200 service charge was unbelievable. Like babysitting someones pet only to give it back and a couple days later it dies. What the heck really happened!?! Never going back. Will take business to local businesses for computer service and all issues. They care about their work and name. Disgraceful.
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Tiffany Soelberg
I went in to print valentine cards, unaware of the new policy on copyright added, as I have done this before, not for my profit, but for school valentines. The guy working there flipped his lid, raised his voice, and was making my young child cry and I was trying to lipread to figure out what was the problem. He kept saying, We cant do it! We cant print them! I asked him to write what he was saying down on a piece of paper and that seemed to irritate him. I am deaf, and can speak very well, but have problems trying to keep track of what was being said to me via the attitude I recieved from him. And I had my own photos I already had resized for printing, turned out too big on their computer. He said it would cost me $19.99 just to resize. No thanks. Went to a different printing place, and there they explained the copyright thing and gave me a brochure which helped me a lot. And they helped with the resizing, at no cost to me, and I paid under $1 for what I needed. Sucks about the copyright even though I had permission to print, would have been much helpful if the store provided brochures and friendly employees working with customers.
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Adam Pennington
Envelopes were on sale for $14.99 (normally $38.99), bought 3. Got home, they had charged $78 (should have been $45). Wife went in to try to get it fixed, an employee said she should "come back after 3 when the nicer manager is here". I said "forget that" and went in myself. The manager begrudgingly refunded the amount, and sarcastically said "have a nice day" as he flung the receipt at me. I checked the receipt, and after the refund, still paid $10 more than we should have. Isnt worth the $10 to try to get them to fix it. We buy a lot of office supplies for our business, and I will not set foot in another Officer Depot/Max store again. There are plenty of other places that would be happy to take my business.
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Michael Morris
If you need something printed ask for Chris. Great guy and very experienced. The bimbo that helped me today would not test print on the Avery Labels but wanted to use a plain piece of paper. Ended up costing me quite a lot in money and time. She used the wrong Avery template on her system and I ended up losing. This store does not carry the Avery Labels I use and I have to order them from Evil Bay. New ones wont come in for a while and I have orders to fill.
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Max Inman
I had to explain the same thing to 3 different people. The discount plan is convoluted and confusing. In the end I got a better deal on toner from a competitor even though I had the deepest discount from the loyalty plan.
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Mike Bolle
Great place for making copies grabbing some Sharpies or some tagboard. Excellent deals on all office supplies customer service is varying depending on whos working
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Justin Turner
Its officemax. Youll find what you need at a okay price. Amazon will beat them 9 times out of 10 if you can wait a few days for shipping.
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@savvycaves
I have been doing business with Office Max for years. Great products and friendly service as always. Theyve truly earned my business.
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Rick Campbell
Good service great place to find what you need No problem finding what I needed I just asked and people showed me.
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Ray Cox
They usually have what you need in stock which is great! Sales prices good otherwise a bit on the high side.
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Colin Rapp
Its really disheartening that 3 sales associates didnt know what a VGA monitor cable was .................
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Josie Marquand
Great customer service! Had questions about computers and the staff was very knowledgeable!
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Roman Chumakov
Fast service. Knowledgeable staff. Love this place. Will come back again and again.
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Elias Lein
Everything is in the wrong spot every time I go there and the service is awfull
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Storm Shadow
I am always able to find what I need for my home business.
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lori wood
Found most school supplies here for pretty good prices
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Larry Smith
Staff is always friendly and helpful.
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Cynde Kelley
Had what I needed. Staff was friendly.
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Erica Tindall
Good customer service
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claressa burel
Office needs met here
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Brad Roth
Small selection
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andrey wert
Good