NAPA Auto Parts - Longview Auto Parts

Category:	Auto Parts Store
Address:	875 Tennant Way, Longview, WA 98632, USA
Phone:	+1 360-423-3321
Site:	napaonline.com
Rating:	3.8
Working:	7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 8AM–5PM 9AM–5PM

Location

Photos 13

Reviews 19

Julie

Extremely patronizing. Grabbed a basket, the salesclerk asked "Oh, your husband sent you on a shopping spree?" While checking out, same person, "Is your husband going to add this for you?" Okay, last I checked its 2017. Women have opposable thumbs, and we can read. We can figure out how to add diesel fuel additives, and we can also do it without getting permission from our husbands. I ended up returning the item because I really dont want to support a company that treats women like theyre lesser, more incapable versions of their male peers. Upon confronting salesclerk, she said that she was just trying to be overly helpful, that lots of women come in who have lost their husbands and are doing this for the first time. So she tries to compensate by being extra helpful. Okay, so I *was* right- She was just stereotyping every woman who came in as someone who was in dire need of help. Anywho, after I returned the item, I went to my locally owned auto parts store and I was treated fairly and without a single whiff of patronizing sexism. Plus theyre going to order my trucks oil filters- all done without even mentioning my marital status.

RD pnw

Came in looking for a specific tool. It wasnt out on the floor so Carter (mullet guy) started helping me. He was calling around everywhere and was determined to hook me up. We almost gave up when he realized there was one in the system. So he took extra time to track it down and he pulled through! Good guy, I will ask for him next time I go in.

Joe Quavillon

Ill never come back to this place! Something as simple as an alternator was something these guys couldnt seem to figure out! Went to OReillys immediately after and got the correct part the first try and I was in and out in less than 10 minutes! A far cry from NAPA!!!! Do they hire intelligent life at NAPA at all?

Josh Carter

They sold me the right part, but the dude that helped me was not friendly, and spoke to me as though I was a bothersome noob that was being lazy by asking him questions that I could just Google myself

Tom Alberts

Nice store but the prices are way out of line and turnover has been high ever since they changed hands and moved. Take some lessons from the independent NAPA store in Woodland on how to do things.

Adrik Thorsen

After a week of calling other auto parts stores, a 5 minute call to NAPA was all it took to find the rare part I was looking for for my project car. A+ on service.

Jason Preston

Happy helpful people. Huge selection of everything I cant afford. And a big parking lot to work on your broken vehicle

Jeremy Farr

I go to buy parts for my shop and they usually have or can get the parts i need a little more expensive than competitors

Donal Turrentine

Friendly and helpful staff, good quality parts selection, knowledgeable advice, and (sometimes) free hats

Charlez Kenshol

Just had over the top awesome customer service from Ed at this store. I wish that I had gone here first.

Trent Chorpenning

Great selection of parts and accessories a little high price

Aaron Yanez

Friendly service and usually has what you need.