Colonial Optical

Category:	Optician
Address:	12911 120th Ave NE, Kirkland, WA 98034, USA
Phone:	+1 425-821-1820
Site:	colonialoptics.com
Rating:	4.3
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed

Location

Photos 4

Reviews 4

Karissa Johnson

So far, mixed review. I called and made an appointment, also asking questions about fee for contact (my ins doesnt cover this portion), an old Groupon credit I never used etc. Was very pleased. Showed up for appointment and.......zero record of me anywhere. Very awkward and slightly off-putting attitude from staff. Ok, no worries, when can we reschedule? Came back next day for appointment. Still feel a standoffish vibe, but all went smooth. Loved the Dr., Her exam put me at ease. Ive needed glasses for 25 yrs but never wore them, so I had a lot of anxiety about how bad my eyesight might be. She was very thorough and great. So pick out glasses. Four trays were placed on a counter and staff walked away. No explanation, no assistance, no suggestions. Nothing. I picked a pair. Only then was the cost my insurance didnt cover disclosed. I was measured or did something for contacts at the start of my appointment, and no mention of it. It was very clearly discussed when making the appointment. Today, it was now yet another appointment I need because no time or preparedness today. I will stick it out, get my glasses, get my contact lens fitting and i have a Groupon I want to use for a second pair of glasses. After that, unless friendliness of service and clarity of explanation of procedure, costs, etc improves greatly, I do not think I will continue with Colonial for a provider long term.

Ariel Worden

Seems an infrequent issue but showed up for an appointment as scheduled and they had no record of it or my insurance info I had provided already. However, they were still able to see me at that time and order glasses. Asked for the cheapest ones and found some I liked. It was first thing in the morning and no other clients there so staff was attentive and very friendly. Optometrist was not rushed and was very patient with me 4 yo asking a dozen questions during the exam. I dont need glasses except for driving and only ordered new ones because I lost the last pair. I would certainly go back now that they have my prescription and info available. I dont think the scheduling issue happens every time.

A Private User

I have now had several pairs of glasses made at Colonial Optical. As an eye glass wearer for fifty years, I have experienced good and not so good service. However, in the case of Colonial Optical, I must give them a Five Star rating. I have never had a pair of prescription sun glasses fit, work and focus like the ones recommended by Mr. Jubie. I wanted them to work for driving and golf without the usual glare. These are fantastic glasses - I wont go anywhere else for my glasses.

A Private User

I really enjoyed the whole experience with the Staff at Colonial Optical, the answered my questions and concerns and helped get a great pair of glasses. I certainly will be back for my next pair.