Category: | Jewelry Repair Service |
Address: | 607 SE Everett Mall Way, Everett, WA 98208, USA |
Phone: | +1 425-423-9840 |
Rating: | 5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
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Cindy Andersen
I first came to know Middle East Jewelry because I was in a panic due to a "botched" re-sizing job on a ring done by another local jeweler. This was not just a botched job, but I was given the ring and the stones in separate bags, and told they were unable to complete the work. Needless to say, I was very upset, as this was a special anniversary ring that I had not even been able to wear. I Googled "Jewelers" in the area, and came upon Middle East Jewelry. I literally left the previous store in tears, and went straight to Middle East Jewelers after talking with Sarah, who was extremely calming and friendly, giving me the directions, and telling me "yes" they would be waiting. Right away, my fears and concerns were put at ease. The customer service is exceptional in Ahmed and Sarah. Rarely do you find such "customer in" these days, and the team here is extraordinary. There was "no problem" and "yes, we can fix this" after closely inspecting the work. Never did I feel rushed, and was made to feel completely at ease. I was communicated to every step of the way, documenting the repair, phone calls, and detailed explanations and photos of the repair. The jewelry history of the owner, Ahmed, is incredible, and his workmanship in the business is why it is so excellent; years of applied knowledge and stewardship from a family owned and trained business for many years. The craftsmanship and artistry of Ahmeds workmanship and repair is unmatched, far exceeding expectations and unlike any I have ever seen. Special detailing and "signature" work of talent, patience and dedication is visible on all repairs. The ring came out just like "brand new" and the way I had received it. I have since taken several items to be repaired, and each time, it is done with skill, artistry and perfection. I enjoy the explanations of the various techniques and history shared as each repair and what was done is explained. There is a real personal touch with the customers that is difficult to find these days. You are made to feel as though you were their only customer, spending special time and attention to YOU and your concerns. The store boasts several unique and gorgeous items for purchase, and the jewelry repair and customer service is simply the best. I have found my jeweler, and he (Ahmed) can truly fix a broken egg! There is no jewelry item that I would not bring to him, and will continue to do business here for years to come.
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Kat Sykes
I discovered only days before leaving for an important trip that my diamond was loose on my engagement ring. I took my wedding set into Middle East Jewelry to see if they could repair the claws in time for my trip. While there, I inquired about downsizing the whole set. Fortunately for me, they were able to both repair the claws AND complete the sizing in time. As far as I am concerned, this is the ONLY place to go! The workmanship is superior, the pricing is excellent and you can tell that they really care about their clients. My rings look better than they did new! When I originally got my rings I chose a jacket around my engagement ring instead of a traditional wedding band. The jacket never looked that good before, it was spaced too far away from the engagement ring and the spacing was uneven on both sides. NOW, its a whole new set of rings. The jacket now sits snugly and evenly on either side of my engagement ring and looks fantastic. I will DEFINITELY be back - I have another ring I need work done on and I know that they will do a superior job here.
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Anna Sweet
I discovered Middle East Jewelry by word of mouth...turned out to be the best recommendation I have ever received. Not only is the customer service fantastic, but the artistry and craftsmanship is beyond compare. I had several pieces of jewelry that were very sentimental to me, but were outdated and /or in need of repair. Sarah was so very patient, as I explained the history of each piece and how much they meant to me. She helped me select some "one of a kind" creative designs, and she never doubted Ahmed capabilities. Basically, it was her confidence that reassured me that my beloved gems were in expert hands. They took the time to really figure out what I liked & disliked and I never felt like they were too busy me. Every aspect of the work on each piece of jewelry was explained to me, and it was obvious that they wanted me to be happy with the results. Ahmed, is a master of his craft! I love that he took the time and effort to create masterpieces just for me! He even insisted on fixing my sunglasses after I dropped them in his store!
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Lana B
I had to research jewelry stores because I had lost a diamond in my wedding ring and was looking for a very good, reliable place to have it repaired. I found Middle East Jewelry by web reviews and from the moment I walked into the store, I was so impressed by the friendly service, the care and detail in taking the time to talk with me about my ring. I had no hesitation leaving my ring and the time in which is was repaired was amazing. Not only did he fix the lost stone and its setting, but had shown me that many of my prongs were in need of support and care. He fixed all of the prongs by building it up where it needed and taking the time to make sure the details of the fix were precise and beautiful. There was no extra cost to this, it was just their professionalism and attention to my ring which was so impressive. I will always use this store from now on. Thank you so much!
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Tessa Rowe
I have been overwhelmingly impressed every time I have gone to Middle East Jewelry. I had them repair my great great grandmothers ring that is over 100 years old and my mothers wedding ring from the 1980s and they took care of both pieces with absolute perfection. Not only did they do an incredible job, but it was the first time I felt that a jeweler cared about the rings like I did. There was huge sentimental value with both rings and they understood that. When I took it to other jewelers, they didnt event compliment the rings, and Middle East Jewelry made me feel that the rings were special. I was more than happy with the outcome and the PRICE WAS UNBELIEVABLY GOOD. I have been wearing my grandmothers ring every since, and my mother cried when she saw her ring again. I recommend this place to everyone if they want outstanding service and a great price.
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Denise Luckovich
It was Mothers day and my husband wanted me to get my wedding ring fixed for my gift. I needed over 18 prongs fixed and my center diamond on my ring was loose. I wasnt able to wear my ring for six months since I was worried the diamond would fall out. I received a lot of quotes to fix my ring but way over priced. 2 well known jewelers recommended Middle Eastern Jewelry and I needed to go and see what they could do. WOW! Very nice Father and Son establishment. I was amazed! The quote to fix my ring was very reasonable. He even said I could make payments which was wonderful!!! He finished my ring in a few days and I had the most amazing present for Mothers day!!! My new fixed wedding ring!! I would request them to anyone. They did an amazing job. I look forward to working with them in the future!!!