Sprint Store
| Category: | Cell Phone Store |
| Address: | 482 Fletcher Dr #4, Warrenton, VA 20186, USA |
| Phone: | +1 540-341-8189 |
| Site: | storelocator.sprint.com |
| Rating: | 2.4 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 11AM–6PM |
Location
Photos 1
Reviews 8
SA
Sara Spector
Ive been a sprint customer since 2005, after leaving the warrenton store today I became an AT&T customer. This was largely in part due to the horrendous customer service of the associate, Dee. After 2 yrs of over billing, mis leading customer service information, less than sub par customer service, a BBB complaint, you smirking in my face today after knowing all the problems weve had, was the absolute last straw. I was obviously less than thrilled when I arrived at your store with a phone that simply stopped working, to no fault of my own. you did absolutely nothing to try and get the problem resolved but tell me I needed to throw more money sprints way. You had me call the corporate store myself instead of calling for me, obviously at this point I had no patience as the manager and I had a yelling match over the phone. I guess the employees at the Warrenton store are more concerned with cracking jokes and and hanging out in their back office. Not once did any other employee come out from the back and try to assist. But thank you for letting me get so frustrated that I walked out of your store and drove right over to AT&T.
RO
Roberta Kelleher
Stopped in the store to have data from my old phone switched to a new phone because Sprint really is terrible for getting a person when you try to do it online. Hunter Workman did the update for me. Without asking he added on a $13.99 fee for insurance coverage for my new phone. I didnt ask him for it nor did I want it. Had to go through 15 iterations of messages on the phone and wasted a 1/2 hour of my time to get it cancelled.
FR
Frosty Doge
Just wanted to say that Hunter Workman here is an awesome rep. He helped me and my family set up all 6 of our lines and got us 2 iPads for the kids for school. All of these come with a 10 GB hotspot, its awesome. This Roberta person who so high horse-ly named Hunter by name and trash on him is appauling. He is an awesome rep and I plan to do business with him. Dont take the word of that stupid bimbo b!tch who says otherwise.
ER
Erica Pleis
Terrible customer service! We walked in and the customer service rep was with another customer. He never acknowledged our existence. We were in the store for about 15 minutes. He never even made eye contact let alone say anything. The customer service rep should have said hello and let us know that he would be with us soon. So rude! I will not be back!
TH
Thomas Nicolai
I have always had good customer service here. Sometimes they are very busy, but they always greet you when you come in. I have been a customer with them for about 6 years.
PA
Pan Benefield
This provider store is awful. They fail on every level. No customer service, dont hesitate to tell falsehoods. Rude. Dont go here, drive to front royal
DE
Deyonna Pinkard
I have had Sprint practically my whole life. Services has always been great with Casey Watkins, the manager.
JA
James Sime
This sprint dealer has a no refund policy for any accessory purchases. Buyer beware.