Kay Jewelers
| Category: | Jewelry Store |
| Address: | 11800 W Broad St #1124, Richmond, VA 23233, USA |
| Phone: | +1 804-364-2052 |
| Site: | stores.kay.com |
| Rating: | 1.8 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
Location
Photos 26
Reviews 7
DO
Donnie Sconiers
Prior to today, my wife and I were please with our visit and service. Today; (1/9/17), Lynne (manager) was rude, unprofessional and scolded my wife...she did not get away with that as I comfronted her about regarding her behavior today in with one her staff members within ear shot...
GU
GUNS OF LIBERTY
Never even looked at us. Not a single word spoken. One woman appeared to be cleaning. We waved at one and she looked at us and turned around without so much as a word. Since they seem to be so busy I guess they did not want our business. Will be buying our rings somewhere else
MI
Miranda Hamlette
Horrible customer service and no sense of urgency to attend to waiting customers. All customers deserve the same amount of attention regardless of the amount of money being spent.
KA
Kaitlyn Gotto
I have bought several pieces of jewelry from Kays and Ive never had an issue the people there are wonderful and really try to work with your budget
CH
Christopher Sass
Had an engagement ring all setup to buy, come in and they refuse to sell it to me. Shame they lost out on a sale, went to Diamonds Direct instead.
CA
Cassondra Hamlette
Very rude and dismissive customer service....I will not be shopping here again.
ER
Eric Boyle
Linda was very nice and helped me find my wedding band
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