NAPA Auto Parts - Fairfax Auto Parts

Reviews 6

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Chris M

Not impressed with this place. They sold me the wrong part, which I found out when the car was up on the lift at the Fort Belvoir Auto shop, resulting in me having to rent the bay for five hours instead of one hour, and other customers not being able to use it during the time my car sat there disabled while I searched Fairfax County for a new part. What I thought I bought from them was a remanufactured VW axle shaft, but when I pulled the old one out of the car, it was clearly a very different axle, and the flange was so wide the bolts wouldnt even reach through to the transaxle. It was not a reman OE part. It was much cheaper, with a very thin axle tube. I brought it back and they confirmed that it was the right NAPA part number, but comparing them side by side it was obviously the wrong part. As the original owner of this car, I can guarantee the axle I was replacing was the one installed at the factory. They refunded my money, but that doesnt exactly make up for the hassle of finding out you have the wrong part when your car is all torn apart. And it doesnt make up for me having to waste my time making three trips (to order it, pick it up, then return it). In the end I took the half-shaft to the VW dealer and had the boots replaced. I should have just ordered one from Advanced Auto in the first place.

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Luke Clayton

Ive been sold the wrong parts here on three occasions. Wrong brake pads. Wrong filters. Wrong plugs. Be 100% sure the parts are correct, or youll make another trip. Dont rely on the service.

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Clint Boit

Smaller than most NAPA auto parts stores. Its tricky getting to the establishment due to the traffic.

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Thomas Duckett

A nice place the people are knowledgeable and friendly and helpful at this place

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Mauricio Aragon

Buena atención

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Sarmad Alsaadi

$400 for a 2002 Kia sportage radiator, what a joke.

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