Category: | Shoe Store |
Address: | 77 Pearl St, Essex Junction, VT 05452, USA |
Phone: | +1 802-872-8662 |
Site: | fleetfeetburlington.com |
Rating: | 4.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 12–4PM |
CO
courtney ewell
As a newbie runner I bought my first pair of real running shoes here in April as an early mothers day gift to myself while on vacation in Vermont. The staff was super helpful and patient and helped me get the right shoes for my flat, over-pronating feet. Fast forward to July when I start having trouble with my right foot going numb while running longer distances. I went to my local fleet feet and they indicated I needed a half size larger shoe than I had purchased. Not wanting to spend another $125 if I didnt have to I called Fleet Feet Burlington and explained my situation. Literally the only question they asked was for my address to send out the corrected shoes. They even did it without me first returning my old shoes and just asked I bring them to my local fleet feet. If I could give more than 5 stars I would. A+++++ customer service
JE
Jessica Wieman
I bought my first pair of running shoes at Fleet Feet a few years ago and I was so impressed by the service that it was the first place I went back for a new pair of shoes in December even though its pretty inconvenient for me. Im disappointed to say that I did not experience the same level of customer service. When I first walked into the store in the afternoon (which only seemed to have one other customer), I felt like the staff just didnt feel like helping me. It was almost the complete opposite of what I experienced at their old store. I left disappointed (and without new shoes). Maybe it was just a bad day?
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A Private User
Only shoe store Ive been to where the the people who work there know what they are talking about. Sales associates were friendly, helpful and knowledgeable. While the selection isnt the largest, the products are offered at the same prices as other major retailers, even online. Highly recommend shopping Fleet Feet, you will leave the store confident in the purchase you make and eager to get back out to running. I wont purchase running shoes elsewhere.
KR
Kristina Ushakova
I bought a pair of running shoes here in June, and they gave me blisters anytime I ran more than a couple miles. I kept expecting the blisters to go away and they never did. I brought the shoes back 5 months later and they exchanged them for a new shoe. This place is awesome and they stand by their return policy of "the sale is final once you feel great." You wont find another place that stands by their word like Fleet Feet does.
PE
Petey J Peterman
I have been to three different places to get the gait analysis and shoe fit, and this was by far the best match. I had excellent, competent and knowledgeable service by Cat. I highly recommend this place! I had my first run with my new shoes and it was such a treat. I am a recreational runner, average of 3-5 miles per run, 1-3 times per week. I am so excited about the new shoes!
JE
Jeremy Pianalto
Professional staff with personal attention. Price advertisement was the only problem. They offered a great pair of shoes without confirming the budget so sticker shock ensued. I still bought them since she took the time to fit me and ensure they worked for me.
MA
Mark Hoeft
Not that great. The guy who helped me didnt look like a runner, watched me run, didnt say too much, brought me some shoes and asked if they were comfortable... Id expect more from a store specializing in running... no racing flats either.
KA
Karen Gissendanner
Lets hear it for a locally owned store!! The staff are amazing, and the merchandise is top-of-the-line. I recommend this store to anyone from the novice to the experienced runner. They can help you regardless of your fitness level.
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A Private User
Great store. Nice Owners and staff. Got interested in one of their running groups and love the motivation they give everyone.
DE
Deb Thomsen-Taylor
The ONLY place to purchase running shoes! They take the time to fit your feet and running style. Excellent customer service.
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A Private User
Great customer service. Friendly and professional. They are all runners and really know their stuff.
KA
Kate Burrell
Thank you for being so kind and having excellent customer service. Keep being awesome!
ER
Erin Quinn
Very Knowledgeable, really helped me find the right shoes for me
ME
Mery Moran
Amazing customer service, very helpful for runners
JO
John Sherwood
Great service, patient and thorough !!