Wires Computing

Category:	Electronics Repair Shop
Address:	383 College St #1f, Burlington, VT 05401, USA
Phone:	+1 802-448-0403
Site:	wirescomputing.com
Rating:	4.5
Working:	3–8PM 3–8PM 3–8PM 3–8PM 3–8PM 12–6PM Closed

Location

Photos 49

Reviews 10

james valastro

My Daughters cell phone USB jack failed when any charger was used, so I found two Companies locally that said they repaired cell phones and spoke with both on the phone. I chose Wires due to the knowledge he appeared to have and his professional manor. During the time I dropped off the phone I knew the repairman knew EXACTLY what was needed and what to do. He looked the replacement mother-board up and priced the replacement right then and there. His price was lower than I expected. The Wires repair shop is clean and organized. The part came in- he promptly called, I dropped off the phone and at the end of that same business day it was repaired- and he knew exactly how to re-activate the service, and recover every contact. Wow. (Teenage daughters who loose contact lists are probably very unpleasant- disaster averted) Thank you Wires Computing. I will be sending out a shout to my Front Porch Neighborhood group as I believe I have found an amazing asset- in this digital age. Wires was a pleasant experience- who saved the day.

Zev Averbach

First off, they did a good job with my iPhone screen repair. The problem: They quoted a different price over the phone ($140) 48 hours before I got there ($165). When I told them about the disparity, they denied that they ever could have said differently and "I dont know why you think we charge that." This is poor customer service and amounts to bait-and-switch, even if it may have been inadvertent. edit: the owner, Jordan, seems to be really digging in, without addressing (or apparently believing) the misquoted price his employee gave me a couple days ago. Why not acknowledge the mistake, give your customer the benefit of the doubt, and be done with it? edit Nov 28, 2016: amazingly, Jordan has taken it upon himself to write a fraudulent review about my company, even though hes never used our service. Think twice before writing an honest review about him; he is utterly dishonorable.

Jacob Cohen

So my computer rolled over and died on me three days before a major assignment was due that my draft was saved to locally. I called up Wires Computing to hopefully diagnose and repair the machine by then so I could get it back and complete the assignment. The customer service was completely out of this world! In one day it was diagnosed that the power supply and video card had been damaged, they cleaned out my rig and rewired it for neatness, and provided me with a new power supply. I opted to shop around for a new video card, but they also reconfigured my BIOS to run the internal graphics and save me a lot of hassle. All of this came back in the next day and they even were nice enough to help me carry it home (I had walked and only live one street away). Probably best experience in service I have had in a long time, would recommend greatly to anyone.

Zoe McDonald

I am a UVM graduate student working on a major research project. I had due dates approaching when my laptop developed a large crack on the screen after I checked my bag on a flight. The crack made web surfing and typing next to impossible. Panic set in but luckily Wires came highly recommended. I was amazed by their patience and willingness to work with me. They walked me through the steps of the repair, let me pay in installments, and let me keep my computer until the part came in. Best of all, they returned my computer with the new screen installed hours after I dropped it off. I recommend Wires to anyone looking to support a local business, but best of all, anyone who needs to make sure their computers will be back in working order ASAP for a fair price. Stop by and you can trust that your machines are in good hands.

Peter Tempesta

These people are the greatest. I spilled water on my old laptop, and while they were ultimately unable to fix the laptop (It was already gone and there was nothing they could do) they worked so quickly for me, working on my laptop until closing time doing what they could. They did, however, save all of my files, which really saved me! Immediately afterward, they were able to transfer my files onto a rental laptop, where I can now work with them for my final projects this semester at school. They worked tirelessly to save me from a very bad situation, and not only that, they were very pleasant and nice people too! I highly recommend this business, five stars. These people are wonderful.

Sarah Jarvis

I was devastated that my "brand new" phone from Amazon broke 3 days after owning it. I didnt want to send it back to the place I got it from and wait awhile and pay or shipping so I searched for phone repair in Burlington and found Wires Computing. I am SO glad I did. The customer service was impressive, I didnt wait at all, my phone was fixed right in front of me in less than 5 minutes. Everything I wanted to know was explained and answered and the price was the same as if I had shipped it out...so it was actually cheaper because I didnt have to pay for shipping. I was very pleased and would highly recommend Wires Computing to anyone in the greater Burlington VT area and beyond!

Tyler Loubier

Extremely professional staff with amazing knowledge. Went in for an IPhone 6 head jack repair and quickly discovered the issue was more severe than expected. Regardless, the staff informed me of all options to repair for an issue that is still plaguing the IPhone community without a fix. Although a repair could not be completed due to the nature of the issue, the staff used their expertise to trouble shoot the issue, and informed me of their attempts at repair every step of the way. Even without a solution to my problem, I am very impressed by the personable and quality customer service they have. Would recommend to anyone in the Burlington/NEK area for their services

D DP

I have a Nexus 5X - screen had cracked. I checked with the manufacturer (LG electronics), and their repair process required me to send the phone into a repair center - and only then get an estimate on cost and schedule. I was recommended Jordan at Wires - he quoted me a reasonable price, asked for a deposit to order the new screen, and advised the part would be available in 2-3 days - at which point he would need about an hour for the repair. Phone is repaired, works as new - and exactly at the price and schedule promised. Thank you Jordan.

Jason Kehaya

On July 16th 2016 I went to Wires Computing for an iPad mini repair. Within a few minutes of being there, my options were explained to me and the repair was underway without an appointment. 30 minutes later I left with a functioning iPad mini and at a reasonable cost. The owner was professional and very knowledgeable which is what I required due to the difficultly of the repair. I have now found my local repair center for future electronics repair. I would certainly refer people without hesitation. Thanks Wires Computing! Jason K

TX Nerd

We are in the same industry as Wires Computing and can attest to the fact that the techs there are seriously excellent at what they do! Its hard to find a repair shop with true expertise in both computer software repair AND phone hardware repair but Wires Computing legitimately exercises mastery over both. Dont even consider going to another shop until youve had a chance to let Wires Computing diagnose your computer, phone or other electronic device issue.