Metro Custom Jewelers

Reviews 10

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Alexandra Aggor

They didn’t do much except ring me up at the cash register. I had a different service here, which I was pleased with so I brought my best friend from out of town to get matching rings. I was thinking she would give us a consultation of sorts to figure out what we wanted. Perhaps custom rings, since it is a custom jeweler. We didn’t get that, just a catalogue. They said that I would have to pick up the rings and mail hers to her in Ohio myself. Really? We just spent over $300 (rings + earrings) today and you can’t spend $3 bucks to mail her the ring? Cheap. They also said they would call me when the rings were ready – they didn’t do that. The staff are nice but this place is unsophisticated.

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Tishan Bunn

This is our second time giving our money to this establishment and they were extremely unprofessional. I told them I was going to be leaving and needed a necklace fixed. I asked them if it could be repaired in time and they told me it would be ready 2 days before I was to leave. I didnt hear from them at all. I decided to call them 1 day before I was to be out of town and they said the parts hadnt even came in yet. They held my piece a whole week. I am displeased and wish they wouldve told me they couldnt do the work in time. I will not do business with them ever again.

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Kelton Webber

Great service. I had a very unique custom design for an engagement ring that was executed perfectly. Be sure you get involved in the design process, come back in at each stage (digital rendering and wax model) to give your feedback face-to-face if you want perfection. They cant read minds but they do listen attentively to what you say. Loved the personal attention and professionalism. I will return all my business here

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Jeff Scott

Ive been there numerous times for watch batteries and some repairs. The service has always been great. I took an 18 Kt gold ring that I bought in Athens in 1967 when I was 12 for resizing for my 20 year old daughter. We picked out an opal and had it mounted with some redesign . It turned out beautiful..I highly recommend Metro for all your jewelery needs...

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Renee Speed

This was the 2nd time Ive used Metro Custom Jewelers... Great experience both times. I had a larger stone put in my wedding ring and retipped all diamonds and had original stone put on a gold cross. I previously had a ring sized down to a size 4 that other jewelers said couldnt be done to that particular ring. Everything turned out beautifully.

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Sophia Rodriguez

They were able to replace two watch batteries and fix three pieces of jewelry in about 15 minutes. The only thing I have to wait on is a set of earrings that I want the backings replaced, and its scheduled to take less than a week between ordering and labor. Very pleased so far!

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Art

I visited this place for the first time to have my watch repaired and I must say the store was very nice. I dont remember the name of the young lady that helped me but I do remember she was very helpful and pleasant. I will be using them in the future for my watch needs. Thanks.

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Kris Guajardo

Great Coustmer service and beautiful jewelery. The staff is educated and they didnt try to sell me something I didnt want. I love my rings. Thank you so much for listening to what I want. One happy Coustmer here

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TheFuzzywuzze Southwell

Cassie has been great so far,got me a great deal and has excellent customer service.Im waiting my custom ring to be made.Im excited.Cant wait

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Kati Fadlevich

They were going to give me $82 for 2 gold diamond rings..... lol

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