The Floral Basket

Category:	Florist
Address:	1635 Babcock Rd, San Antonio, TX 78229, USA
Phone:	+1 210-366-3345
Site:	thefloralbaskets.com
Rating:	3.3
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–1PM Closed

Location

Photos 85

Reviews 14

A Private User

My fiance and I had an appointment with one of the florists for a wedding consultation. We spent between a half hour to an hour describing the arrangements we were looking for. The florist said he would email us an estimate of what we had discussed within the next few days. It has been over a month and this company never even bothered to draft up an estimate or make ANY sort of contact with us since the day we left their floral shop. This alone leaves me completely unwilling to give them my business--if The Floral Basket cant even get an estimate made out to me when my fiance and I are obvious potential customers, Id be terrified to think of what kind of service theyd deliver come my wedding day. Just like the previous poster stated, theyre horrible. Avoid at all costs and dont waste your time like we did!

DeAngelo Rios

Completely messed up a delivery for over a $100 in flowers. Ruined the occasion. I told them i would call back with the specific directions, and they asssured me they knew the place of delivery. So, they just googled it and picked the first address that popped up. I guess they felt lucky. They assured me the flowers would get delivered by 9:00 am, but received after 3:00 pm. When delivery is key to their business, they should get all the details and not try and make them up. Horrible.

Lizette Kodama

The service could be better. I ordered a bouquet of flowers and a box of chocolates for my mom. The box of chocolates never arrived -- and they were slow to correct the order. Maybe they shouldnt offer chocolates as an option. Thankfully, 1800flowers took care of me. The Floral Basket could take a lesson from 1-800flowers. As a small business, I would think customer service would matter to them. What a shame.

Patsy _MyLove

Horrible my fiancé ordered flowers for me and sent them to my job for vday and hey decide to have our security sign off and then they take them back. This whole thing went up to our HR because of their delivery ppl. This sucked my fiancé was assuming I didnt thank him lol when it was the florist deleivery who didnt know what they were doing and our security officer felt horrible.

Elena Smith

Customer service was phenomenal! The floral arrangement was so much more beautiful than the picture and beyond expectation. Thank you so very much for the on-time service, the product, and the attention you provided.

K.M. Castillo

Stopped in on a whim because I needed something to complete an arrangement we already had. The ladies were extremely helpful and quickly sprung into action. I was in and out in minutes with exactly what I needed.

Happy713

Loved the prices and did such a wonderful job!! Very satisfied, and quick delivery service. The delivery driver was so helpful and friendly and the staff was fast in responding to my order. Would highly recommend

John Zabik

This flower store is great. Great flowers and arrangements and the prices cant be beat either. I went there twice and never disappointed. I have been to other flower shops and this one is by far the best!!

Adam Huet

The lady who delivered my arrangement was very communicative and nice. The arrangement was better looking in person than it was in the picture.

Ian Train

Online its quick an easy. Also, i needed to call to change the date when the gift would arrive. Done, mo questions asked. Great experience!

Rick Garza

Ive use them all the time, very friendly, great prices, and always on time.. keep up the good work.. thank you !!

Tiffany Dixon

The arrangement is beautiful and definitely met my expectations.

Priscilla Gia

Great service and impressive arrangements! Very unique!

Irma Crossmam

Beautiful and fresh flowers. Thank you!