Armstrong McCall
| Category: | Beauty Supply Store |
| Address: | 1010 N Lamar Blvd, Austin, TX 78703, USA |
| Phone: | +1 512-476-5900 |
| Site: | armstrongmccall.com |
| Rating: | 4.5 |
| Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–3PM Closed |
Location
Photos 1
Reviews 7
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Rebecca Abbott
Any time I have needed any tools for work I always prefer Armstrong McCall on S. Lamar. Until I bought faulty Jowell Sheers and tried to return them. It was a set of three, chunking sheers, 5.5s and another limited edition teal pair. I used them for a week and then one of the pairs pulled the hair, and bent hair when it was supposed to be deathly sharp at cutting. Completely unsatisfied with my tools (that I use all day daily) I called and asked about a return and was told if I have my receipt I can return them. SO today I arrive with faulty sheers and my receipt, I explained to the girl what was going on... Then I was told that they would not exchange them, she excused herself and located the "boss" aka the "owner" I expected a lady of her mature age to be a lot more graceful. Her approach was near violent and brash. She was very loudly and hostile. I was humiliated everyone was starring at me... she did exchange and them gave me store credit but basically kicked me out of her store. I then made it clear that i still needed sheers and asked to see the identical set to see if they worked or if they were just as defected.... well what do you know those sheers also bent hair instead of cutting them!! Low and behold how dare her sale faulty sheers!!! I guess this explains her drastic behavior. What an insult to the business, but im sure someone that has never been behind a chair would never even consider ripping off hair stylists or let alone speak to someone like that! As a Wella colorist I am highly disgusted with this service and I will not be returning back to this location.
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A Private User
Love the convience of the store, sometimes the dont have full stock. The lady that manages the store, always nice and super helpful. :) And yes btw, if your not a licensed cometologist, you are not permitted. (not open to the public - this is not the beauty store!)
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A Private User
I love that it is centrally located. And I love Virginia, the manager! She is amazingly helpful and friendly! I have been a patron of Armstrong and McCall for the over 20 some odd years Ive been a licensed hair stylist.
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Private User
I;ve been coming here for years and thoroughly enjoy customer service and their products. The prices are unbeatable even with my discount.
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Jessica Tellez
Been coming here for a long time now, everyone has always been helpful
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A Private User
NOT OPEN TO THE PUBLIC
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Shannon Steward
Great store!