Category: | Liquor Store |
Address: | 1661 Mineral Spring Ave, North Providence, RI 02904, USA |
Phone: | +1 401-353-6400 |
Site: | douglaswine.com |
Rating: | 3.3 |
Working: | 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–10PM 9AM–10PM 10AM–6PM |
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Nate H
Recently Ive been coming here less often, visiting other liquor stores. Prices are higher than others around the area, for certain liquors. I live out out state and have been here off and on because of my gf, so I have a license from another state. A few weeks ago they thought my ID was fake, which makes no sense its literally a state drivers licence I got when I was 17. I do look younger than 21 but I have multiple IDs and my car license matches the state Im from. I went here today since its right next to the pet store (my gf had to buy a waterbottle for our hamster.) The girl at the cashier told me my ID was fake and they said they expire every 10 years, ect... Ive seen many different state IDs (used to work at a casino) and you cant just base it off one state law. She even told me fake IDs can get past the scanner. All useless information for a paying customer with a real ID, (and for real who even uses fake IDs, kids would just get liquor from somewhere else.) She even asked the manager, then they flat out denied selling to me. So I went down the street to the closest liquor store, and bought the 2 cinnamon whiskey shots I wanted. With this happening more than once coming to Douglas Wines, I am never coming to this store again. Its always the blond cashiers this happens with, you can tell theyre there just for looks, dumb as bricks.
YO
Young Lady
I only rate and write reviews when service is exceptionally good or bad in this case, exceptionally bad. I came from the Mineral Spring Ave. location about five minutes ago. While there, I found what I needed without any problems but when It came to purchasing my items, I was at a loss. I lined up like I normally would and when it was my turn to make my purchase, the young cashier with glasses and curly brown hair had an attitude. This is what made me write the review and rate the establishment; She pulled out a brown bag for what definitely would not fit in one and I casually said to her "oh no it doesnt need a bag", she then responded "I still need you to do what I asked you to" I suppose she was referring to pressing the green button on the credit/debit card machine but I didnt hear her even ask me to the first time but besides, I personally feel that there is a better way to ask a customer to press the green button. Her poor attitude completely caught me by surprise. Ive worked in customer service for years and I must say that her way of handling the situation was very unprofessional. I will still shop at this establishment because they have a great selection but if I see her at the register, I will ask for another associate and if asked why, I will state todays poor service.
JO
Joseph Golomboski
Store manager was extremely rude to me when trying to use samsung pay in their store. Was fine with using another form of payment but she excused me of buying for a minor and committing fraud while showing her all the forms of id to prove it was my card.
PA
Paul Howarth
It has a great selection, they pretty much have everything BUT, the check out is longer sometimes than the line at the DMV.
AU
Austin Moore
Decent variety of liquor, beer, and wine. Just wish they had a larger variety of nip shots.
ST
Steve Kilpatrick
Great selection of beer, wine, and liquors. Very helpful staff.
EI
Eileen Laferriere
Good selection of beers, wines and spirits.
AJ
Ajay Kumar
Great selection of wine and beer
BR
Bryan Franco
Best prices and selection
JI
Jim Smith
Well stocked