Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	7162 SW Hazel Fern Rd, Tigard, OR 97224, USA
Phone:	+1 503-598-7431
Site:	stores.jared.com
Rating:	2.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 22

Reviews 9

J Rhodes

I came to buy a ring for my wife. Before I came in I stood outside for a little while, I was in no hurry since my wife was shopping in the mall nearby, I had some pop and thought about what to buy. When I finally entered the store the staff wasted my next 50 minutes or so, checking my credit card at the back. They pretended to be super friendly and they all descended on me with fake chatter, while their nervouse security guard watched me like a hawk. Not only did they make me feel bad and wasted my time, they also proved how bad they are as judges of character and at customer service. In the end I bought the ring, my credit card was good of course, and I didnt rob them (of course that was never the plan) but I shoud have walked straight out. They staff is obnoxious and , how should I put it delicately, not too bright. Dont subject yourself to the horrible experience of dealing with them. And Jared, get some smarter security dudes, who can judge people and not suspect honest shoppers of being criminals.

Karen Carkner

I have been shopping at Jared for all my Pandora jewelry. Shelby is the best! Today I went in to do an exchange, as I have been busy and was told by Corey the Manager at the store that I am 7 days over the date for exchanges. So rather than provide a one time concession for great customer service, he basically told me that despite you being a returning customer, I will not be providing you with any of the great customer service I have come to expect from this business. Needless to say, I am a Director at my current job and have sent many families and employees to shop there, not to mention that my familys business have employees that I have sent to Jared as well. So Corey, with your lack of customer service you have costed your company a lot of money, as I am for sure will be letting all I come intact with (and I come in contact with a lot of people) not to shop at your store! Sorry Shelby, I will have to take my business elsewhere and I will be contacting Pandora as well.

A Private User

Poor exchange policy. Sister-in-law bought me a bead for my pandora charm bracelet in October and gave it to me as a Christmas gift. I went in the store for the first time today to exchange it and they refused. They were able to locate the october receipt but it was outside their 30 day window for refunds or exchanges. Lost a new customer today. Btw, sister-in-law has purchased many pandora products at this Jareds for myself and my daughters over the years.

A Private User

I had my engagement ring less than a year and started having an allergic reaction to the gold. Jared will not let me exchange it, but only trade it up. This means I have to spend another $3,500 just to be able to wear my wedding ring! Thanks a lot Jared for your help with this- youve been ever so gracious.

Larry and Kelly Brant

These guys are the BEST!!!! From start to finish, customer service is absolutely beyond expectation, the quality and value of the rings we purchased were amazing! My wedding ring is BEAUTIFUL!!!!! Location is great! The people are great! The jewelry is high quality!! I am SO HAPPY he went to Jared!!

Cale Hayes

Customer service was excellent. Billing has been a nightmare. When you go in and buy a necklace and get told up front "12 month no interest" thats what you should expect. I have had to call each time telling them to take off the interest accrued. If it happens again Ill report this to the BBB.

Heather Adams

This location is the best in customer service... The employees are friendly and very welcoming... I would recommend this location to all who are wanting to go to Jareds ...

Laurie Egan

Just had the most wonderful experience here purchasing a gift for my best friend. Staff was amazing and we found just the right thing - and it was within my budget!

Mary Karr

Beautiful pieces. They allow you to make monthly payments a huge help!