Category: | Wholesale Jeweler |
Address: | 308 SW Alder St, Portland, OR 97204, USA |
Phone: | +1 503-295-4003 |
Site: | medallionjewelers.com |
Rating: | 4.8 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 11AM–4PM Closed |
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Michelle Villa
This place is Awesome! I got engaged about a year and a half ago. Our wedding is in two months. We got an antique ring from an estate sale and the ring is almost a hundred years old. Well, 99 years old to be exact. Within one month of me wearing the ring one of the larger diamonds fell out. You can imagine my horror Im sure when my Fiance pointed out that something was wrong with my ring and looking down I see a huge gaping hole. I almost had a murmur. We promptly sent the ring back to the original place that we bought the ring from and they after some goading said that they would replace the diamond. Well, when the ring came back the diamond was not right. It had a slightly pinkish cast and the "Culet" which to those of us that dont know that much about diamonds means the bottom point was cut very short and therefore the diamond also looked lack luster and greyish or darker than the other brilliantly sparkly old antique cut diamonds. I brought my ring to Alex when we moved to Portland to see if he could replace the diamond. I was really hesitant at first because the company that we had bought the ring from couldnt even fix it right so I didnt know if it was a lost cause. We talked for a while and I got to know what an upstanding and respectful guy he is. He is the ultimate professional. He told me that it is very hard to find that exact diamond just because it is so old and they do not cut diamonds like that anymore. My mistake was listening to my mother. My mother is getting into the jewelry industry as a designer and thinks she knows best. Love her to pieces but I trusted her with my ring when she said that her guy that she works with could fix my ring in Downtown Los Angeles I let her. The ring when I got it back had grey dull metal on the corners where they were soldering the edges and the tiny little Platinum balls that were holding the diamonds in were now three times as large and Yellow. WHAT the Hell. YELLOW. My ring is Platinum. I thought they ruined it. My heart was broken thinking that my ring was ruined two months before my wedding. Alas, Alex not only saved my ring but he made it look better than I thought possible. We kept the diamond from the other guy but fixed the Platinum setting perfectly. I am so happy I could cry. I will never trust my jewelry with anyone else. Alex is the man! Thank you Alex! And the price did not break the bank. Can not recommend more.
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A Private User
I came to Medallion looking for an engagement ring for my girlfriend. I chose this place because of their numerous 5star ratings. I already had the diamond I wanted to use from an old family ring so I was trying to figure the style of ring and setting I wanted to place the diamond in. Alex was very helpful and patient in showing me several ring styles throughout the store. Not only did he show me many styles but he also provided some of the history behind the different types of rings, and the pros and cons of the different ways the diamond could be set. I made two more visits to Medallion to talk with Alex and try to figure out what style of engagement ring would be right for my girlfriend. Each time Alex was very patient, very informative, and also full of helpful suggestions and solutions. Alex helped me work within my budget to find a ring with all of the aspects of color and style I was looking for. There was no ring in store that quite fit my needs so Alex was able to order the exact style I was looking for and at a great price. He also recommended an appraisal for insurance purposes which is always a great idea. Once ordered the turnaround was a bit less than 2 weeks to have the ring completely mounted, polished, and appraised. When I picked up the ring it was exactly what I was looking for. Alex helped me figure out what I wanted, found it for me within my budget and was one of the nicest salesmen I have ever dealt with in Portland. The best part was that my ring appraised for about $700 more dollars than I expected. If you are in need of jewelery please go see Alex, I highly recommend him and Medallion Jewelers. I will definitely be going to Medallion in the future and will be recommending them to my friends. After my experience its no surprise to me that every review for Medallion is 5stars Thank you again Alex.
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Sinead Yau
We were on the hunt for an engagement ring and the highly rated Medallion was featured in our search. Our knowledge of diamonds was minimal, but we had a rough idea of what we were looking for. When we entered Medallion, the environment was calm, clean and well organized. We were approached by friendly staff and an adorable King Charles Cavalier puppy. We got a chance to have an in-depth chat with owner, Alex about our ideas. Alex was so professional and attentive, he took his time with us and listened well. We loved the fact Alex wanted to share his knowledge and tips (more than I can say for any other jewelers we had visited). We found a diamond of interest, but decided to take a look at a few other stores, so we had something to compare it to. It wasn’t long before we were back at Medallion as I was drawn to a beautiful specimen of a diamond. We must have spent a good hour in the store trying to decipher between two diamonds, and Alex was more than happy to help us further by superimposing how the diamond would look in a prong setting, and showed us the differences between both diamond’s tables. I inspected them both several times under the magnifying glass and walked around the shop to see them sparkle. The quality, carat, colour and cut was spectacular for the price quoted. We decided to purchase one of Alex’s diamonds and have it set in a custom band, which has now been created for us. I couldn’t be happier with the diamond and Alex’s top quality service. We would definitely recommend Medallion to anyone looking for kind, knowledgeable, professional, trustworthy service, and superior quality products. Everyone was lovely there and we are super happy. Thank you so much Alex! :) -Tristan and Sinead.
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Richelle Carkin
Alex is great and I have had nothing but good experience shopping at his store. I first went in with my mom a while back to drop off her great grandmothers ring for repair. Medallion Jewelers was recommended to her by Shane Company because it needed an opal replaced - which they do not carry. Medallion Jewelers did a fantastic job with the ring - it is beautiful. I then inherited a ring from my great grandmother and took it to Alex for repairs. It came back looking as good as new! In the same trip my husband and I were looking for a vintage wedding band. While Alex didnt have any that day, he told us he would look for a few. One week later, he had called several other jewelers and done quite a bit of work but he found 5 vintage bands for me to look at. He found exactly what I was looking for, a 1930s, white gold band with flowers! We were given a very good deal on it. I left it with him to be sized down and polished. When I came back for it - it was beyond perfect. He is honest about what he can and cannot do with a piece of jewelry and explains how items are made and what they are made out of. I could not be happier with the service, price or quality at Medallion Jewelers; Alex goes above and beyond!