SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	2400 S I-35 Service Rd, Moore, OK 73160, USA
Phone:	+1 405-237-1542
Rating:	2.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 5

Reviews 10

Tiffany Whitefield

Never coming here again. I came to this one because it is closer to my house than Penn Square (which I love by the way). I came in only needing my brow dip and concealer for them to be out of both things I needed. At first it was no big deal, because I can be a good customer and go with about 3 different shades and make it work. I went to the Anastasia counter to get the dip pomade and they were out of Taupe, caramel, and soft brown..so I go to the brow definer..they are oit of all those colors too. Next I need concealer, Tarte 12 hour and they are out of ALL SIX COLORS EXCEPT tan(which is pretty much brown). Go to my next option, Tarte Amazonian concealer..oit again of 2 colors. To make this review less painful, Ill tell you that they were also out of Makeup Forever full coverage too! I cant imagine that with all these products being different brands, sephora can be out. I think its a management issue with being irresponsible with ordering. Also most of the testers seemed to be busted, broken and dry. End rant.

Jennifer Weems

They do not have a huge selection since they are inside JCPennys. Some stuff cannot be ordered online if they are out of stock on something because it is through the JCPennys website and Ive noticed the staff is always "surprised" by this when they try to offer to order it for me online.... This makes me assume there are a lot of new hires all the time. The other thing is the sales girls are not very informed on their products like Im used to, say like they are at Ulta. Once, a girl recommended something that caused an allergic reaction after assuring me I wouldnt have a reaction to it. I was very clear about my skin allergies. I will only go here unless absolutely needing to, otherwise Ill stick with ordering from the actual Sephora website.

Alexis Smith

Moore Sephora employees are by far the worst employees I have ever dealt with! The ONLY person who is worth anything would be Heather, she is so sweet & actually has a passion for makeup! Everyone else acts like your a pain in their ass & hates life. I will never go there again! I go to Sephora multiple times a week-- I usually go to the MWC or Penn square location but sometimes I will go to Moore. Tonight will be the last time I step foot in that location. Even management is rude & treats you like your an inconvenience. Worse customer service I have ever received!!!

jenn lew

Horrible customer service. Waited around for 15 minutes with no help, when the lady finally came up, she said one of the other workers would help me once shes done at the register, I waited patiently but she decided to help 2 other customers that walked in after me instead. Never coming back to this store. Its not their first bad review, Management needs to do something about this ongoing problem.

Kurt Waggoner

I would say the staff is very friendly, it was usually my go to for male fragrances. They had a large selection but I noticed as time went on that they never really updated their fragrances. They dont get the newer scents in. Very disappointed. That store claims to be the largest supplier of fragrances but I find that hard to believe! I have to go to Dillards or Macys for the new scents out.

Michelle Fennell

Ordered a product to be sent to my house 2 weeks ago. I was told Id get it in 4-7 days. After 8 transfers & 30 minutes Im told to call the 800 catalogue number. One guy told me he found my order but needed a different department to cancel it, now nobody can find the order! The payment for the order drafted from my bank but the order is no where to be found???

Tim Reeves

Horrible customer service closes at least 15 min early on sunday

Cassidy Armstrong

The ladies are always nice here! Love it

Chelsea K

Horrible experience

Laura Favaloro

Love the staff!!