Category: | Running Store |
Address: | 26149 Detroit Ave, Westlake, OH 44145, USA |
Phone: | +1 440-455-1156 |
Site: | fleetfeetcleveland.com |
Rating: | 5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–4PM |
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Julie First
You have a large selection of products which is wonderful!! Kristy helped me on Saturday when I came in to get a new pair of running shoes. I purchased a pair of running shoes at different running store -Not Fleet Feet. The salesperson put me in shoe that felt find at the store but after I ran in them at home my feet,ankle, shins and knees hurt. I did a couple more runs and same thing. They where completely wrong for me. Of course, they wont take them back because I wore them. I told Kristy my story we checked my gait and told me I needed a neutral shoe not a stability shoe. She showed me 3 different ones and told me to run on the sidewalk outside the store in them. I loved that the Fleet Feet makes you run in the shoes before you purchase them. Kristy really helped me out and was very patient with me trying and comparing each one. I purchased the shoes and insoles. I run that day when I got home feet,ankles,shin and knees felt great. Ran 6 mil es in th em today and feeling good!! I will be coming back to Fleet Feet for my shoes and other running merchandise. Thank You!!!!
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Dianne Striebel
Great running store with an awesome staff! Fleet Feet always has what I need in stock (and if not, they are able to order items quickly!). All of the employees are very helpful and go beyond the scope of their jobs to ensure the customer is satisified. Also, they offer several running groups that provide runners of all abilities the support needed to help them obtain his/her running goals/dreams. I would highly recommend all of the Fleet Feet stores in Cleveland to my friends, family and strangers.
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Mary Meadows
Excellent product selection, but what makes FF truly outstanding is its staff. In my experience with FF, Krystol has been amazing. She always takes the time to ask questions and gather information--likes, dislikes, needs, issues--before she makes recommendations. She listens, she hears, and she provides solutions. She is extremely knowledgeable about product and options that will work best. Thank you, Krystol. My feet, knees, and hips thank you as well. You are the best! Mary
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Chryssa Alexis
I love the service! You actually dont always carry the sizes/selection of what I come in looking for but your team always finds me something equal or better. I have yet to walk out spending less than a couple hundred dollars! I have visited many other local and box name sporting good/running stores in OH & CA over the years and the service I get at Fleet Feet continues to be the best!
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Natalie Sgro
The sales associate was very nice and helpful. She looked at my barefoot walk and put me in a fantastic Nike neutral running shoe and high arch insert. I am so happy with them! I just completed a 5K and the shoes are comfortable and fit like a charm. Plus I absolutely love the limited edition color! I will definitely be referring friends and family over to your store! Thank you!
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Sarah Horbol
The employee who helped me, Sarah, was phenomenal. She is friendly and really knows her stuff when it comes to shoes! She took as much time and as many pairs of shoes as needed to find the right ones for me. Overall, an awesome experience. I also like the look and layout of the store. The products available are appealing and the store is very clean and organized.
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April Hoyes
Everyone is friendly, enthusiastic and knowledgeable. The training programs are great for athletes and aspiring athletes of all levels. All my interactions with Fleet Feet shows the staff really cares about adding a personal touch to the experience, attention to detail and a genuine judgement free attitude. Fleet Feet is amazing!
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Stephie H.
Pricier than regular workout shoes but well worth it. The correct shoes truly make a difference with my workout and foot pain. I wouldve spent/wasted money on other shoes that wouldnt have given me the proper support and cushion I needed. These shoes are helping in all the right areas for me.
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LeeAnn V
My first time ever being fitted for shoes. Wasnt really sure what to expect or how long I would be there. I found the process to be quick and easy and so far I really enjoy my new running shoes! Also got signed up for the loyalty program so Im sure youll be seeing more of me.
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Tracey Carlson
The sales associate was amazing. She took her time measuring, explaining and helping me find the right shoe. I ran a 5K the Saturday after I bought my new running shoes and my feet were very happy! I will definitely recommend Fleet Feet and will be back again! Thank you!
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Jill Bills
I loved that there was someone to really help me find a shoe that was right for my foot. I believe her name was Crystal, or maybe Kristen? But she was very helpful and patient, she had great recommendations. So far Im loving the shoes she helped me pick out!
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Megan Ashker
Our experiences at Fleet Feet have been excellent. They take ample time to ensure that you leave happy with your new shoes. They also seem respectful of each customer. We will always choose Fleet Feet when looking for shoes, apparel or race information.
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Marganna M. Birt
The staff is not only knowledgeable, but super friendly!! They are eager to get you into the right shoe for you! Just bought my 3rd pair of shoes from FF Westlake and Im happy to say Ill definitely be back for my 4th! Happy Running!
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Matt Fye
The staff were so helpful and were able to find the perfect shoes for my very flat feet. I bought a pair of Brooks running shoes and they are amazing! I look forward to my runs now and really love everything about them!
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Carole Rosenhaus
Each time Ive purchased running shoes at Fleet Feet Sports, the service has been tremendous. They were able to answer all my questions and steer me to a shoe that felt great and lasted a long time.
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Kelly DeCrane
So impressed! My feet were measured and my walk was analyzed and most importantly, my salesperson really listened to me. I found the perfect shoe and have decided to join the running club, too!
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Michael Ayers
Attentive process with no pressure. The sales associate evaluated my foot pronation and recommended several options that would support my needs. Very friendly, knowledgeable and helpful staff!
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Kelly Pezley
Fleet Feet is such a great place. As soon as you walk in you are greeted with a knowledgeable, friendly staff. I highly recommend their running groups. Wonderful people, coaches and community!
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Trevor Loe
I really like the people in the store. Everyone is knowledgeable and very helpful. Ive gone to other running stores and I dont need to any longer...Fleet Feet in Westlake has all my business.
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Jenni Duncan
More than the great variety of products you offer, I appreciate the friendly, knowledgeable and helpful staff! Great customer service goes a LONG way! Keep it up!
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Lisa Kenney
Love the services! (And of course the products). The staff is extremely knowledgeable, friendly and took time to understand and analyze my needs.
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Gloria Jones
I always receive personalized service every time I visit and they address whatever issue I may be having and need to be sure my shoe supports.
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coll nugent
Very impressed with the salesman. He was knowledgeable, patient and very helpful. I would highly recommend this store!
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Eileen Cook
Staff took the time to understand my particular problem and helped me find the right shoe to help me run pain free.
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Kathy Underhill
Clean wide open store filled with a large variety of products and a very knowledgeable and friendly staff.
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Jason Feckler
This was a great experience. The staff was very friendly and genuinely cared about my goals and needs.