CVS

Category:	Drug Store
Address:	3352 Kent Rd, Stow, OH 44224, USA
Phone:	+1 330-688-6031
Site:	cvs.com
Rating:	2.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 5

Reviews 9

CarpathianCarl

Have used this pharmacy for roughly 7 years, and other than the occasional goof up with insurance i.e. they run a script as cash when it needs run through the insurance, which can take a few minutes to correct, I personally havent had issues here. Ive seen quite a few people come and go (they are either sent to another store, are promoted, quit, etc.) and Im unsure what the other reviewers are griping about? This pharmacy is very high volume and always busy. If you are dropping off, go the right side (nearest the coolers) and wait until someone can take your script. Either sit down, shop, or come back later. When script is ready, they call your name. If returning after leaving, go over nearest the seats and wait at the counter. Someone will help you. Guessing the lousy reviews are from Walgreens employee saboteur clique...... But seriously, if you call up and are instantly offended because some younger girl working the phone might be having a bad night, how about trying "Sounds rough their tonight, are you swamped"? Often that diffuses and humanizes people (on both ends). This texting generation is slowly destroying common sense and the ability to speak politely anymore and everyone expects to be puckered up to....

Christy Smith

I have been going this pharmacy for years. Unfortunately over the last few months I have had to deal with a very poor attitude from the staff. This has nothing to do with the pharmacist. Its the staff. I also have to say it been always on the phone and not at the drive through window. They seem to be very annoyed and upset when needing to do anything other than the norm. I am sorry I do not have my rx # to re fill a prescription, I am sorry I have a new insurance and I do not have a pcn # on my card, I am sorry that I need you to please call my insurance company, I am sorry I am asking the amount of my prescription before I arrive so I am prepared. Theres been sighs, being put in hold, giving me to another lady working there who has no idea what is going on so of course we have to start with step one again. I could go on but just would like alittle more respect. You have no idea what is going on in the persons life who is needing these prescriptions filled. Just a little respect and compassion.

polaris6147

I have been getting my scripts filled here for over a year. This store has the most disgruntled employees all working in the pharmacy. After receiving texts that my script was ready, I went too pick it up at 9 pm on 8/24/16. I immediately felt like I was bothering this girl. She said it wasnt ready, Then she purposely messed my order up and had too get it revetified by the pharmacy, after 30 plus minutes of waiting and listening to her give every person who walked in a tough time I called Kent CVS, transferred my script and picked it up there 10 minutes later with no wait. The creature with brown curly hair should not be allowed too work at any level regarding medicine or pharmaceutical let alone customer service or directly with customers. Every experience their is a dramatic event because of obvious in house employee issues. I finally changed locations.

dark hope

Pharmacy is horrible, I was told to come inside when I went to the drive through cause they couldnt do what I asked there. The person who told me to come in never came to even help me again and ignored me. Its only when I got up after 30 minutes and asked for my script back cause I was sick of waiting for an answer, that I found out they filled it without me knowing. This was after getting through a huge line of people which nobody was waiting on for about 3 minutes and only one person was running the cash register even though you could clearly see 5 other people back there. I hope to find a better CVS close by so I never have to deal with these people again.

Mathew VonMorgan

I have been coming to this CVS for about a year now, and I have always had a great experience here. The great thing is that they are open 24 hours and the 3rd shift crew are superb at Customer service, which includes the night Pharmacist. Yes maybe the day shift pharmacy needs to step up their game a little but overall this CVS always makes me come back. Now for the 7eleven I will not go back there ever for any dairy products due to being expired for more then a week. CVS always seems to rotate their dairy. Thank you CVS for being open for us night owls. :)

kendra frazier

Rude employees in the pharmacy. Like would it kill yall to smile?? They look and act like you as the customer is a huge inconvenience for their life.... I will not be returning for prescriptions. Store clerks are cool though, but the employees in the pharmacy are terrible and unfriendly

Amanda Nicole

The best pharmacist Ive ever met works on nights here (believe he is the head pharmacist at night) . He is so kind, fast, diligent, helpful, patient, and truly cares about the customer!!!!! This is how a pharmacist should be, and more should be just like this!

Jim Davis

Pharmacy is no longer open 24 hours a day. It has not been since 2015. They should update their web info so people do not make unnecessary trips just to have to travel somewhere else.

Mwilson4040

Pharmacy is Horribly rude! My family will be going somewhere else.