FedEx Office Print & Ship Center

Category:	Print Shop
Address:	427 E Main St, Kent, OH 44240, USA
Phone:	+1 330-678-9047
Site:	local.fedex.com
Rating:	2.9
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 18

Reviews 14

ADMJ Shall

For a time I went here to get my stuff printed. I really liked the self-service stations as you usually did not have to wait in line. However, the last time I went here (and the last time I will ever go here), the copy machine made a mistake and printed a bunch of pages that just had some sort of error message printed on them. I went to the desk to ask for help, and they told me to sign out of the machine. I brought them my receipt and showed them the misprinted pages. They refused to refund my money or do anything to remedy the situation. They said that if I wanted a refund, I would have to call the main corporate FedEx Office and request it - they werent willing to lift a finger to help. I have made copies at other places, and when their machines mess up, the staff bends over backwards to either refund my money or give me free copies next time. Not this store. I will never go back, and I would recommend avoiding this place unless you like throwing away money for nothing.

Khanh Van Le

They only have one good employee and hes the younger redhead, who is super kind and accommodating. The rest of them moved like TURTLES. Im a design student and had my portfolio printed at 3:15pm, and ready to be vellum bound at 3:20. I was planning to get out of there at 3:30. It took them not 5, not 10, but FORTY FIVE MINUTES to bind and checkout. JUST THAT. BIND AND CHECKOUT. The guy who bounded my work not only bounded it wrong (spiral), he also moved at a glacial pace, talking to other employees in the back (I saw him) and overall EXCRUTIATINGLY slow. Afterwards they couldnt check me out on their system for some reason, and that too FIFTEEN MINUTES. In the end they wrote down my credit card number and said they will charge me at another time. FORGET IT. If they werent the only printing service near campus, theyd be LONG GONE by now.

Dottie Satterfield

Seriously your store is located on a college campus...can you staff it?? I waited in line behind 4 others for 10 minutes and never moved. By then there were 6 more people behind me and the woman behind the counter helped someone who just came in because she was just picking up an order??? Why ignore those who have been waiting? I left and drove less than 10 minutes to the Office Max in Stow...walked in, placed my order and left in under 3 minutes. I will not waste time with Fedex ever again. 3 people behind your counter with absolutely no sense of urgency what so ever.

Steven Wallace

Ive I came to send a return with a prepaid shipping label. I waited in line for 20 minutes behind just one other person before the clerk finally said something like "sorry our systems are down and its just not gonna work today". Bottom line, I went to FedEx with a FedEx package and left with the package unsent. Complete failure.

Danny Bourque

As a VCD student im always at this place and they are great. Theyre always patient and under stand what your trying to do. If you screw up on something they will let you reprint it again and again until you get it right. Pat and Ali are both amazing and will go out of their way to help you.

A Private User

I have never had a good experience at this Kinkos. The employees there seem to strongly dislike working with students and their printers are horrible quality. Everything prints out muddy and dark. Do yourself a favor and go to Copy Print in downtown Kent.

Douglas Green

TERRIBLE. How does the only place that prints in kent close at 9 on a saturday/sunday? and not have extended hours before finals? Rude, uncaring, robotic employees that are always willing to give 10% How have all of the employees not been fired yet?

Allison Durant

A couple years ago they were very inconsistent with prints but they seem to have a better grasp on things now. Most of the employees are nice to work with. They do a good job over all.

Gina Aiello

I had to print labels for something important and they were very helpful because I had no idea on what I was doing.

Jim Huss

My prints always come out at as identical replicas of the source material. I cant say that about a lot of places.

Patti Butler

Rude, not pleasant at all. Be thankful you have a job. If you dont like your job quit!!

Phil Ceplice

Closes at 9:00 pm and always understaffed - doesnt even deserve 1 star.

JJ Martin

Rude & slow employees

Kofi Khemet

So far, so good!