Fairfield Hardware

Reviews 8

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Clint Sullivan

This store has fantastic customer service. I dont mean fantastic in todays standards though. To say their level of customer service rates like todays standards for expected levels of customer service would be insulting to the employees of this store. No, I mean they rate at a much higher old School level seldom even imagined by the vast majority of vendors in all industrys today. These guys & gals are all very kind, knowledgeable, helpful & just all around hard working folk who honestly care about the clients. Also since this is such a small store they may not always have "in stock" the particular item you are searching for; but no worries, if they dont they will either order it for you or suggest a local retailer that may have it. Many times I go here to get the quick item I need instead of going to a larger store. The time saved in buying from my local Fairfield Do it Best Hardware, not to mention the savings in fuel costs to go further away off sets the slightly higher prices on some items as well. Overall a great place for most of your household hardware needs.

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Nick Vogt

One of the staff members tried to get me to buy a $99 key when all I needed was a key to be cut for my vehicle. I insisted he just cut the blank key that I provided and he refused which I somewhat understand. But he proceeded to take a look at my vehicle and tell me it woudnt work because the vin started with a 2. I insisted he just cut it for me and he still refused. Went up the street to Hamilton Lock & Co. and the guy there cut the key for me for just $2 and it took him 30 seconds, then I put my old key that was cut in my igntion started the car, took it out and put the new one in. Any hardware store should have just cut the key especially after I insisted it would work correctly. Offended he tried to upsell me a $99 non-factory key.

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Susan Ingle

Ive lived in Fairfield a little over a year and was told by the leasing agent for my apartment that this little hardware store would meet most of my needs. I have found that to be so and so much more. I have some mobility issues and some days my legs work and some days not so much. This store will provide curb service. Today I needed triple A batteries; they described the different brands and pack sizes and when I made my choice, they told me to just pull up out front and toot the horn. They came out with my purchase and receipt and I couldnt have been more grateful ~ today the legs arent working so good, but I was able to get what I needed with no more wear and tear on the old joints. Great store....phenomenal customer service.

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Curt Schannen

Larry knows his stuff. Excellent customer service. He knew exactly which Moen shower cartridge I needed within seconds of seeing a picture of it stuck inside the wall.. He also described how to get the cartridge out. Thanks a ton Fairfield Hardware.

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Bill Yeager

Knowledgeable and helpful staff who dont mind taking the time to help you find something or recommend a fix. They also have a good inventory of parts from nuts and bolts to kitchen faucets.

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Greg Frimming

Nice to support hometown hardware store. Worth the additional pricing to see the same familiar faces who remember you and seem to care.

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Pen Warrell-King

Really helpful and they always go out of their way for you

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Buster kinkaid

Greatest place

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