Category: | Exercise Equipment Store |
Address: | 641 Miamisburg Centerville Rd, Dayton, OH 45459, USA |
Phone: | +1 937-433-0020 |
Site: | livefit.com |
Rating: | 4.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 12–5PM |
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daktehuman
I was highly impressed with the customer service (specifically the knowledge, demeanor, and honesty) that came with my experience with G&G in Dayton, Ohio. My salesperson was Brian and I knew within a couple minutes that he knew, not only about the products he was selling, but also about the entire fitness equipment industry (manufacturing and marketing). Brian was able to have the two Precor elliptical models I was interested in assembled and ready to try on the show room floor within a couple days. I really appreciate the ability to try the product before it arrives on my doorstep. I also appreciate the best price guarantee, extended warranty, and free delivery / installation that came at no additional charge (at least for the Precor). Ive owned several different makes of ellipticals over the past few years- and had major problems with each one. I highly recommend spending a couple hundred more dollars for the "E" line Precor (or better). They will last three times longer than any other brand in the 2-3K price range. And the foot motion (with no raise of the heal) is in a league of its own.
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Renee Gillespie
This was my second visit to the Fitness Store. I am so glad I returned. Im very big on customer service, and this is exactly what I received. I really enjoyed all my questions being answered, and how knowledgeable the salesman was with the equipment. There were several people in the store, and he managed to assist us all. I really looked forward to receiving my equipment this weekend. This store has great equipment. It was almost hard to decide what I wanted, but my heart has always been set on an elliptical. I went to another exercise equipment store in the area about a year ago, and I didnt have the best experience. I didnt know about The Fitness Store then, but I wish I had. I pretty sure I would have a lost a pound or two by now, because I would have bought my elliptical a while ago :-)
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Bethany McMahill
After running around Dayton all day looking for rowing machines and having a bad experience at Tiger Joes, we stumbled across the fitness store, thank god!!! Steve Bernstein was so knowledgeable and pleasant! He answered all of our questions and even gave us a little lesson on correct techniques. He never pressured us, only helped us decide on the best options since I have an extensive list of health concerns to be aware of when exercising. We took some time to decide for sure, and when we returned later that day to purchase, he made it all very quick and easy! Then, he saved the day one more time! The machine wouldnt fit in our vehicle, so he offered to drop it off when he got off work!!! We are loving our new water rower, and LOVED working with Steve! THANK YOU SO MUCH!!!
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Alexander Von Moll
I have visited this store several times since Ive moved to the Dayton area. The thing that brings me back each time is the level of customer service I receive. The overall knowledge of the sales associates is both impressive and helpful -- they are able to answer questions about fitness and health, in general, about the equipment (how it works, its quality, etc.), and about what would be the best option for your specific needs and workout routine. If youre looking to have all your questions answered and to be respected as a customer, this is the place to go. I would recommend The Fitness Store to anyone who is in the market for building up a healthy lifestyle!
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Carrie Frazier
I walked in the store already knowing that I wanted a Precor Elliptical machine. Our salesman, Bryan, stepped up right away and asked me questions about what I was looking for and pointed me in the right direction. He answered all of the questions I had and was very well-informed on the different styles. I didnt feel pressured, and he allowed me the space to try the floor models out and to think about which one I wanted. This was the best buying experience Ive had in a while. I really enjoy their choices and how willing they are to help find not just want you want, but what is best for you and your situation. I definitely recommend them.
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Ryan Munyon
Very helpful, friendly and knowledgeable staff. Were quick to answer questions, but without being pushy. Prior to purchasing from The Fitness Store, we shopped around the area, and this store had the greatest variety of high-quality machines on their floor and in stock. In addition, their prices are very reasonable, with some models even beating competitors and online retailers. Delivery was really easy and customer-centered. Overall great experience.
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Kevin Dilbone
We purchased our first treadmill from this store 16 years ago. The treadmill ran great but eventually became obsolete. However, anytime we needed service, had a question or concern the staff was always very professional and knowledgeable. Theyve provided such good service to us that we have purchased our second treadmill today and are looking forward to many more years of great use and service. Thanks for your friendly, professional and great service.
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Harold Masteller
My wife and I stopped into the store today trying to get information on ellipticals and after talking to Bryan Shutts we made a purchase. We feel very happy with the decision we made along with the price. We would recommend this store to friends and family and hope to return to make additional purchases. Looking forward to having our new elliptical delivered in a week. A great birthday present for my wife!!!
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Sheela Patel
Fabulous experience! Steve and Bryan were extremely knowledgeable. Within a few minutes they narrowed down the selection and I was able to make a decision within 15 minutes. Steve knew of my time restrictions and setup a delivery within a few days. Super impressed! I use my Precor elliptical daily and could be happier! Hands down....easiest purchase! Wish everything were this simple.
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James Moy
Stopped in to buy a treadmill. Talked to Bryan Shutts. Very Knowledgeable about the equipment and their performance. Asked me a few questions and matched my needs and finances to a great machine. He did not try to sell me a more expensive machine and he did not push anything on me. He was polite and informative. I would recommend this store to all my friends.
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Dane MARSEE
Brian was great. Helped us in selecting the right elliptical for our needs and took the time explain the features as well as walk us through setup and operation. The Octane Q37xi is awesome. Very easy to setup specialized programs or use one that is pre-programmed. Between my wife and I we use it 10+ times a week.
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Brian Rayburn
I looked like they had a decent selection but the guy was on the phone and never bothered to acknowledge us - not a hello, not "Ill be with you in a minute", nothing. I went up the road to a competitor and got what I needed. Since he didnt seem to care that we were there, we looked around for a few minutes and left.
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Michael Samples
The Fitness Store is the best fitness store I have every visited. Great line of products and very reasonable pricing. The staff is very knowledgable of fitness equipment and very helpful. Recommend highly! Michael Samples
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Hannah Saylor
It was a wonderful visit. Bryan Shutts was a great help. He explained everything that I had a question about. I highly recommend this store and thanks again Bryan for all your help.