Starbucks

Reviews 33

KA

Kate Bigam

Pros: All of the baristas who work here are incredibly friendly, the drinks taste just as good as they do at every other Starbucks in the world, & the space is very clean/new/Starbucksy. But the cons (which are not the fault of the kind people who work there) are really keeping me from giving this particular location any additional stars. HERE GOES. For a brand new Starbucks, youd think they couldve done a better job of designing it. Alas, this ENORMOUS SPACE, which looks to be two stories high, is in fact just one story with very high ceilings, & it seats only about 15 people. One story, a smattering of tables, four comfy chairs, a massive, poorly designed bar/line space, & giant windows that keep it from feeling even the slightest bit cozy. Want a view of beautiful State Road while you sip your tea? You got it! And if youre looking to spend a little bit of time in this Starbucks, say chatting with friends or getting some work done on your laptop, dont do it in the winter. The massive double doors are right in the middle of the seating area, blasting everyone inside with cold air every time someone enters or exists. Finally, my standard Akron-area Starbucks gripe: WHY NO FOOD? I dont understand why the Akron areas Starbucks stores dont have sandwiches & snack boxes like in other cities. Id become accustomed to having lunch at Starbucks, staying for a few hours with a latte, a protein box, a sandwich... but like every other Starbucks in the Akron area, this one has only boxed, microwaved pastries. Not even a tray of bananas. I actually like this Starbucks, really, because the staff is so friendly, the location is so convenient, & the space is bright. In warm weather, this Starbucks is a great little spot, when you can find a seat. But I am still so frustrated by some of the lack of thought in the planning process that I feel inclined to rant.

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KE

Ken Aupperle

For the past three months I have gone to this Starbucks at Portage Crossing and on numerous occasions have been charged 50 cents more for a salted Carmel mocha - venti, than at all other Starbucks I have gone to whether in NYC - Manhattan - or here in the Akron Ohio area. It is the same lady every time in the evenings. Her distinctive head gear is right out of Czarist Russia and is a consistent signal to leave the store and order nothing. Her question is always the same, "do you want Carmel with that?" When I note the ingredients she responds that the venti will need to be $5.75 despite the missing salt. When told that the price at ten other Starbucks is never more than $5.25, her response is: "what is in the drink you are ordering?" All of this is predicated on whether she is in the mood to serve customers since she is frequently sharing photos from her phone to a friend at the store, although this only appears to happen when business is slow. Overall, I find the customer experience very mediocre and this represents the first ever review I have given. On a scale of five, I rate this Starbucks a two. Ken A

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JI

Jim Huss

This place is amazing. The staff is great. I really like the how they dictate how you use the bathroom by having one of those flush handles for light flushing or maximum flushing. They claim it is to benefit the environment. Granted, there is no water shortage in Ohio and the municipal water system of this Starbucks takes and dumps water from the same source. The water is cleaned before dumping and after taking...or so they say. But, at least I get the satisfaction of thinking I am helping the environment by peeing and using a light flush. Using a little bit less of a renewable resource that can also be easily made in a labs really means a lot to a lumberjack like me, who specializes in cutting down healthy and non-bothersome trees, as I drive over ten miles to Starbucks in a 1970s pick-up truck.

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KI

Kim Bell

I ordered my coffee black, and it definitely has sugar in it. This isnt the first time. And, you cant see it here, but my full name as seen on my debit card is unusual, and when the drive thru attendant saw my full name on my card he commented on its "ethnic sound" - it was just an odd (and a bit offensive) little conversation.

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SA

Samantha Dickinson

Probably the slowest Starbucks Ive ever been too. Work less than a mile away and even getting there 20 minutes before I need to be at work isnt early enough. They need to have more staff in the morning to meet the demands of caffeine seekers on the way to work and school.

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RO

robert green

Walked in employees looked at me like I wasnt even there. Then two other customers came in and received Service. First time in this store and you cant even ask if I need any assistance or may I help you with anything. Wont be going back to that one.

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TE

Terry Vasari

One of the few Starbucks in Summit County that doesnt consistently mess my drink order up. They always remember my name instead of the common "Remind me what your name was again." Abby is a good example of why I come here.

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GA

Gary Kirsch

Earn a tip every time I stop in very friendly. Outdoor patio seating is a nice touch in mild weather. I wish I could have a cup of hot cold-brewed coffee. The drive-thru line seems to always be overwhelmed

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CA

Carsten Wittmann

Manager rude and unfriendly, all other staff wonderful. Great location and atmosphere. Maybe she will get another job and make room for one of the others there that appreciate the customers.

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DC

DC4C E

SLOWEST service everytime I come through here. Graham rd is much faster. But I can say theyve never messed up my order

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MU

Muaath Alnasser

They are very nice, I came 2 minutes before they close, and they took my order! and they gave me free cookies as well!

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AS

Ashley Tillison

Starbucks always have a comfortable, friendly atmosphere with delicious coffee, food and treats and gifts.

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NA

Nate Merchant

love going to this spot before work because its super quick and the staff is always friendly and helpful

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CH

Chris McPherson

A full size Starbucks thats got plenty of place to work while you drink some coffee and its open late!

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BE

Ben Franta

Great service every time we visit! Employees are always in a good mood and happy to help you.

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DA

Dark Angel 04

Love this place!! They have the best coffee and they always make it just the way I like!!!!

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MI

Michael J Maloney Jr

The team is great and the coffee is wonderful, the only thing they need is 2 Clovers.

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CO

Coral

All of the baristas are very pleasant and the atmosphere is very new and inviting :)

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AS

Ashley Dowdy

Love this Starbucks! Staff are always friendly and service is always speedy!!

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FA

Fahad Al-Khalifa

Beautiful atmosphere, friendly staff, and outside seating. Love this place.

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MA

Mark Beacom

Usually the espresso beverages are crafted well and the service is prompt.

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DA

David Verba

Always fast and friendly service! Plus, they have a clover machine!

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TR

Trent Bianchi

A typical starbucks that has as good as coffee at other locations.

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DO

Dominic Bruno

Nice music, calming atmosphere, and kind staff. Would go again.

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SC

scott meredith

Great staff who greet you by name. Excellent coffees and food

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TA

Tammy Miller

Its Starbucks! Lo~The BEST Coffee☕ & menu items ❤

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SO

Soroush Heidari Pahlavian

Great atmosphere and very freindly baristas!

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EJ

Ej Passeos

Perfect every time. Great staff.

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BR

Brittany Brewer

Love it! Great for studying

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JE

jess jessjess41

better than the rest!

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LY

lyle sears

amazing soy Lattes

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RE

Rene Rivera

Always dependable

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DE

Deborah M Wallace

Loved it

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